Campus Operations Manager

Gateway Church; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

—

Job summary

Gateway Church seeks a Campus Operations Manager to oversee live production delivery across all campuses, ensuring consistent AVL standards and excellent service during weekend services and events. You will lead the Regional LP Campus Managers and the Campus Operations Coordinator, manage equipment readiness and budgets, and partner with Central Live Production to uphold campus discipline standards.

This role requires strong leadership, strategic planning, and a track record of multisite

Qualifications

• Five or more years of live production experience, including management.
• Bachelor’s degree or equivalent experience.
• Experience supporting multiple venues or locations.
• Prior multisite church environment experience preferred.

Responsibilities

• Owns live production delivery across all extension campuses, ensuring consistent execution of AVL standards.
• Leads and develops the Regional LP Campus Managers and the Campus Ops Coordinator.
• Oversees equipment readiness, maintenance schedules, and replacement planning across campuses.
• Manages the campus live production budget and expenses within the approved threshold.
• Serves as the point of contact between Central Live Production and the campus teams.

Skills

Live production

Leadership

Budget management

AVL systems

Team development

Operational planning

Microsoft Office

Education

Bachelor’s degree or equivalent experience

5+ years live production experience including management

Experience supporting multiple venues/locations

Multisite church environment experience (preferred)

Tools

Microsoft Office

Job description

Job Summary

The Campus Operations Manager owns how live production runs at Gateway's campuses. This role leads the Regional LP Campus Managers and the Campus Operations Coordinator. It also carries the operational relationship with every extension campus — including Jackson Hole, which reports on a dotted line. Where Central Lighting, Video, and Audio own their disciplines, this seat owns campus delivery: coverage, consistency, equipment readiness, and the Team Members and Serve Teams who run each room.

Principal Job Responsibilities

• Owns live production delivery across all extension campuses, ensuring consistent execution of the churchwide technical standard
• Leads and develops the Regional LP Campus Managers and the Campus Ops Coordinator
• Carries the dotted-line relationship with the Jackson Hole LP Campus Manager
• Ensures every campus has adequate technical coverage for all services and events, and resolves coverage gaps
• Oversees equipment readiness, maintenance schedules, and replacement planning across campuses
• Partners with the Central Lighting, Video, and Audio Managers so discipline standards land correctly at each campus
• Accountable for campus adherence to the AVL standards owned by the Central Audio, Video and Lighting Managers
• Oversees the department-wide purchasing plan and preferred-vendor list, and the repair and new equipment budget — not only the campus budget
• Directs the training program by which Systems Engineers develop campus staff toward system self-sufficiency
• Assesses campus readiness to move between staffing stages against the two staffing principles
• Serves as the point of contact between Central Live Production and the campus teams
• Assists in the recruiting, hiring, leading, training, and development of the campus live production team, and provides accountability for the campus Live Production Team
• Oversees the growth and health of campus Serve Teams that staff technical positions
• Manages the campus live production budget and expenses within the approved threshold
• Supports new campus launches and campus technical build-outs
• Reviews the metrics for campus operations and makes decisions accordingly
• Is present and serving at weekend services and churchwide events as the ministry calendar requires
• Maintains strong working knowledge of the audio, video, lighting, and control systems at their location, not only the discipline they operate
• Performs routine and preventative maintenance on the systems they work with
• Diagnoses and resolves first-line faults across audio, video, and lighting rather than escalating by default, and escalates with a clear account of what has already been tested
• Keeps system documentation, patch files, and show files current for their location
• Participates in the training provided by the Systems Engineers and maintains the competence level agreed for the role
• Performs other duties as assigned.

General Skills & Qualifications

• A clear passion for Jesus and a strong biblical foundation
• Strong working knowledge of audio, video, and lighting systems, live production workflow, and the engineering required to troubleshoot and keep systems operational
• Able to maintain, support, and troubleshoot AVL systems independently, and to recognize when a fault needs an engineer
• Willing to be trained and assessed to an agreed competence standard, and to keep that standard current as systems change
• Proven leadership skills, with experience developing managers across multiple locations
• Strong working knowledge of audio, video, and lighting systems and live production workflow
• Strong operational and planning skills, with the ability to manage coverage and logistics at scale
• Able to hold a consistent standard across campuses they do not staff directly
• Able to function at a high level of effectiveness and calm under live, high-pressure conditions
• Strong budget management skills
• Comfortable holding others accountable with clarity and care
• Demonstrated emotional and relational intelligence
• Strong time-management skills and the ability to hold several priorities at once
• Proficient in Microsoft Office and able to learn and function within new software and systems

Education/Certification(s)

• Five or more years of live production experience, including management experience — required
• Bachelor’s degree or equivalent experience — required
• Experience supporting multiple venues or locations — preferred
• Prior experience in a multisite church environment — preferred

General Physical Requirements

• Sit or stand for extended periods of time
• Occasionally kneel or crouch
• Frequently lift and/or move up to 10 lbs.
• Occasionally lift and/or move up to 25 lbs.
• Able to travel regularly to all campuses, lift and move production equipment up to 50 lbs, and work at heights on ladders or lifts

*This description is not all inclusive, and other duties may be assigned as necessary.

Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.

Employment Requirement: Must be a member or become a member of Gateway Church upon employment.

At Gateway, we’re all about people. We’re all about people because God is all about people. One of the ways we express our love for Him is through our love for people, and we do that by helping each person who comes to Gateway grow in their relationship with the Lord. It begins with our vision to see people saved, healed, set free, discipled, equipped, empowered, and serving. Everything we do revolves around those seven things. And it all starts with our weekend services. We meet in many locations in the United States, and you can always join us online.

Gateway Church does not discriminate in employment opportunities or practices on the basis of race, color, sex, national origin, age, disability, or any other characteristic protected by law as it applies to churches. However, Gateway Church does discriminate on the basis of religion.

Employment Requirement: All Staff must be a member or become a member of Gateway Church upon employment.