Campus Operations Director - Lead Student Success & Growth

Herzing University; Edgemont (AL); On-site; USD 110,500 - 149,500; Full time

Benefits offered by this job

Tuition waiver

Tuition reimbursement

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University is seeking a Director of Campus Operations (DOCO) for the Birmingham Campus. You will lead campus academic administrators, chairs, student services, faculty, and staff to ensure programs run smoothly and in compliance with university standards.

You will drive strategic initiatives, oversee hiring and development, monitor instructional costs and student satisfaction, and represent the campus in partnerships and external activities while ensuring alignment with university

Qualifications

• Master's degree required.
• Two years of educational management experience.
• Three years of Higher Education or Adult Learning experience.

Responsibilities

• Serves as the senior leader of campus operations, fostering a positive, inclusive environment aligned with university standards and expectations.
• Oversees hiring, onboarding, development, and performance management of assigned campus personnel in collaboration with program and university leadership.
• Manages and monitors campus-level goals related to instructional costs, student retention, and student and employee satisfaction.
• Represents and promotes the campus through community engagement, strategic partnerships, and external initiatives.
• Champions a belief in the potential of all students and employees, supporting strong outcomes through proactive leadership and support.
• Ensures student success and satisfaction by analyzing retention trends, student needs, learning outcomes, program standards, and faculty support and development.
• Collaborates with campus, programmatic, and functional leaders to execute initiatives; may delegate responsibilities but retains accountability for quality and results.
• Leads continuous improvement efforts by developing and maintaining campus strategic priorities and analyzing performance data.
• Ensures alignment with university initiatives by holding staff accountable for local execution and participation in university committees and governance.
• Supports local initiatives such as Program Advisory Boards and ensures documentation and system expectations are consistently met.

Education

Master's degree

Job description

Herzing University is seeking a Director of Campus Operations (DOCO) for the Birmingham Campus. You will lead campus academic administrators, chairs, student services, faculty, and staff to ensure programs run smoothly and in compliance with university standards.

You will drive strategic initiatives, oversee hiring and development, monitor instructional costs and student satisfaction, and represent the campus in partnerships and external activities while ensuring alignment with university