Campus Incident Manager (Evenings)

FALL CREEK FARM & NURSERY; Denton (TX); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Health insurance for employees

Pension plan

Generous time off benefits

Career advancement opportunities

Job summary

The Texas Health and Human Services Commission (HHSC) is seeking a Campus Administrator for the Denton State Supported Living Center. This RS IV role requires overseeing campus operations, incident management, and after-hours coverage with potential 4x10 shifts in the evenings.

You will monitor homes, handle abuse/neglect inquiries, and coordinate investigations to ensure safety and quality of care. Key responsibilities include leading incident response, audits, staff training, and collaboration

Qualifications

• Knowledge, or ability to gain knowledge, of ICF/IID standards.
• Knowledge, or ability to gain knowledge, of the facility Operating Procedures Manual (OPM).
• Knowledge, or ability to gain knowledge, of PNMP, PBSP, Ukeru and Safe Use of Restraints (SUR) techniques.
• Ability to communicate with others orally and in writing.
• Ability to work harmoniously with co-workers.
• Ability to use good judgment in dealing with unusual incidents.
• Ability to train staff in job-related subject areas.
• Ability to perform SUR and Ukeru once trained.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule.
• Completes routine, ongoing monitoring of homes and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery.
• Serves as contact person for abuse/neglect allegations, and serious incidents and responds immediately to ensure the safety and health of individuals.
• Serve as the liaison with the Health and Human Services Commission – Provider Investigations division.
• Serves as first responding professional staff on the scene of a critical incident providing direction and guidance to staff and making sound decisions to deescalate the incident.
• Coordinates and/or assists with unusual incidents including preliminary investigations to ensure compliance with appropriate rules and standards.
• Conducts special audits and monitoring as scheduled or requested to ensure on-going service delivery and the health and safety of individuals served.
• Provides input into the QAQI to improve facility operations and services.
• Instructs, trains, and provides in-service to facility staff on approved policies, procedures, and guidelines.
• Investigates and analyzes trends and assists in resolving technical problems and recommending activities to produce improved programs and operations.

Skills

ICF/IID standards

OPM procedures

PBSP and SUR

Communication

Teamwork

Judgment

Staff training

Incident response

Education

Bachelor's degree

Job description

The Texas Health and Human Services Commission (HHSC) is seeking a Campus Administrator for the Denton State Supported Living Center. This RS IV role requires overseeing campus operations, incident management, and after-hours coverage with potential 4x10 shifts in the evenings.

You will monitor homes, handle abuse/neglect inquiries, and coordinate investigations to ensure safety and quality of care. Key responsibilities include leading incident response, audits, staff training, and collaboration