Campus Administrator

Texas Health and Human Services; Denton (TX); On-site; USD 548,000 - 719,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an RS IV - Campus Administrator for the Denton State Supported Living Center. The role supports incident management and direct services to individuals with IDD, ensuring safety and regulatory compliance.

The Campus Administrator leads staff, coordinates incidents, conducts audits, and contributes to quality improvement initiatives within a mission-driven environment.

Qualifications

• Graduation from an accredited four-year college or university.
• Two years of experience with IDD, emergencies, audits or monitoring.
• Experience supervising others or training projects.
• Willingness to work nonstandard shifts including evenings and weekends.

Responsibilities

• Attend regular shifts, possibly rotating or extended shifts.
• Serve as contact for abuse/neglect and incidents; liaise with HHSC Provider Investigations.
• Respond to critical incidents; provide direction and deescalation.
• Coordinate unusual incidents and assist in investigations and corrections.
• Support QA/I to improve facility operations and ensure safety.

Skills

Communication skills

Staff training

Judgment

Team collaboration

Written/oral communication

Education

Bachelor's degree

Job description

Date: Sep 23, 2026

Location: DENTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Campus Administrator

Job Title: RS IV - Campus Admin

Agency: Health & Human Services Comm

Department: Incident Management

Posting Number: 21753

Closing Date: 11/22/2026

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Range: $4,094.50 - $5,372.41

Pay Frequency: Monthly

Salary Group: TEXAS-A-17

Shift: Regular Night

Additional Shift: Evenings (Second)

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Denton State Supported Living Center

Job Location City: DENTON

Job Location Address: 3980 STATE SCHOOL RD

MOS Codes: No military equivalent

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Essential Job Functions (EJFs)

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
• Completes routine, ongoing monitoring of homes and grounds, addressing unusual occurrences, emergencies, and incidents immediately upon discovery. Documents and reports findings.
• Serves as contact person for abuse/neglect allegations, and serious incidents and responds immediately to ensure the safety and health of individuals. Serve as the liaison with the Health and Human Services Commission – Provider Investigations division.
• Serves as first responding professional staff on the scene of a critical incident providing direction and guidance to staff and making sound decisions to deescalate the incident.
• Coordinates and/or assists with unusual incidents including preliminary investigations to ensure compliance with appropriate rules and standards. Serves as a member of the Incident Management Team, providing recommendations for issue resolution.
• Conducts special audits and monitoring as scheduled or requested to ensure on-going service delivery and the health and safety of individuals served. Follows up with Intermediate Care Facility for Individuals with Intellectual Impairments (ICF/IID) issues and implementation of plans of correction.
• Provides input into the Quality Assurance/Quality Improvement (QAQI) to improve facility operations and services.
• Instructs, trains, and provides in-service to facility staff on approved policies, procedures, and guidelines.
• Investigates and analyzes trends and assists in resolving technical problems and recommending activities to produce improved programs and operations.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

• Knowledge, or ability to gain knowledge, of ICF/IID standards.
• Knowledge, or ability to gain knowledge, of the facility Operating Procedures Manual (OPM).
• Knowledge, or ability to gain knowledge, of Physical and Nutritional Management Plans (PNMP), Positive Behavior Support Plans (PBSP), Ukeru and Safe Use of Restraints (SUR) techniques.
• Ability to communicate with others orally and in writing.
• Ability to work harmoniously with co-workers.
• Ability to use good judgment in dealing with unusual incidents.
• Ability to train staff in job-related subject areas.
• Ability to perform SUR and Ukeru once trained.
• Physical ability to perform direct contact duties and to complete regular rounds over a wide area.

Registrations, Licensure Requirements Or Certifications

None

Initial Screening Criteria

• Graduation from an accredited four-year college or university; and
• Two (2) years of experience which includes one or more of the following: working with people who have Intellectual and Developmental Disabilities (IDD), responding to emergencies and incidents, conducting audits or monitoring, investigating alleged abuse, neglect or exploitation.
• Experience supervising others, training others or supervising projects; and
• Experience dealing with unusual incidents (such as abuse, neglect and exploitation, allegations of serious injuries or assaultive behaviors, choking incidents, fires, etc.) in an ICF-IID setting, or other residential setting is preferred.
• OR
• High school diploma or equivalent; and
• Six (6) years of experience which includes some of the following: working with people who have Intellectual and Developmental Disabilities (IDD), responding to emergencies and incidents, conducting audits or monitoring, investigating alleged abuse, neglect or exploitation.
• Experience supervising others, training others or supervising projects; and
• Experience dealing with unusual incidents (such as abuse, neglect and exploitation, allegations of serious injuries or assaultive behaviors, choking incidents, fires, etc.) in an ICF-IID setting or other residential setting is preferred.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Denton

Nearest Secondary Market: Dallas