Campus Front Desk Lead: Guest Services & Team Coordination

Cardinal Group Companies; Clemson (SC); On-site; USD 19,000 - 23,000; Full time

Job summary

Cardinal Group Companies is seeking a Front Desk Assistant to provide high-quality customer service at the front desk. The role requires greeting residents and visitors, managing inquiries, and supporting events and marketing initiatives.

The position is full-time and non-exempt, with an hourly wage and benefits eligibility. Candidates should be able to lift up to 40 pounds and work up to 40 hours per week, including weekends, in a busy office setting.

Qualifications

• High school diploma or equivalent.
• Ability to use Microsoft Word and Outlook accurately and effectively.
• Excellent verbal and written communication.

Responsibilities

• Welcomes students and visitors by greeting them, in person or on the telephone; answering questions or referring inquiries.
• Oversees the front desk team to ensure that all necessary tasks are completed and excellent customer service is given to all residents and visitors.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Uses MS Word and Outlook effectively to create documents, send emails, and maintain calendar appointments.
• Assists with on-campus housing fairs and other related high school marketing events.
• Contributes to team effort by accomplishing related results as needed.
• Participates in Cardinal U as required.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Cardinal Group Companies is seeking a Front Desk Assistant to provide high-quality customer service at the front desk. The role requires greeting residents and visitors, managing inquiries, and supporting events and marketing initiatives.

The position is full-time and non-exempt, with an hourly wage and benefits eligibility. Candidates should be able to lift up to 40 pounds and work up to 40 hours per week, including weekends, in a busy office setting.