Campus Conference Services Event Lead (Student Worker)

Millersville University; Millersville (Lancaster County); On-site; USD 15,000 - 18,000; Part time

Job summary

Millersville University seeks a Student Worker - Conference Services Event Manager for Academic Year 2026-2027 to support annual and special events across campus. You will assist with front-line event management, guest greeting, and logistics under the Assistant Director of Conference Services.

Evenings and weekends are required; the role involves leading a small team and coordinating staff and vendors to ensure smooth event operations on campus.

Qualifications

• Outstanding organizational skills with strict attention to detail.
• Strong inter-personal, verbal and written communication skills.
• Ability to work in diverse, flexible, fast-paced and dynamic environments.
• Ability to work with guests of all ages from small children to senior citizens.
• Availability to work evenings and weekends.
• Good problem solving skills as it relates to last minute event plan changes or conflict resolution with client or campus partner.
• Willingness to perform various duties as assigned by the manager on duty.

Responsibilities

• Onsite front line Manager for Conferences and Camps.
• Creating and managing timelines for event planning and execution.
• Coordinating event staff and vendors on the day of the event
• Handling any issues that arise during the event and finding solutions.
• Following up with clients after the event to gather feedback and ensure satisfaction.
• Process and prepare documents, such as but not limited to Request Forms, vendor spreadsheets, and invoices.
• Greet and assist guests, clients, and University department faculty and staff at events coordinated by the Office of Conference Services.
• Assist with management of event logistics, including but not limited to guest/client arrivals, concierge services, and facility management duties.
• Assist with office administrative support logistics such as event plans, room layouts/diagrams, communication plans to campus partners, scheduling, billing, packaging, and preparing for current and upcoming camps & conferences.
• Work with MU campus departments and office sponsoring, hosting, and/or coordinating event including but not limited to Athletics, University Dining & Catering Services, University Housing & Conference Services, Facilities/Maintenance Operations, Groundskeeping, Housekeeping, and University Police, academic offices/departments, and other University offices/departments as necessary to run a successful and safe event.
• Assisting with coordination of safety and security protocols for indoor and outdoor events as it relates to inclement weather and last minute facility adjustments.
• Maintain a valuable and helpful representation of Millersville University through exceptional customer service.
• Lead a small team of Event Staff.
• Other duties as assigned.

Skills

Organization skills

Communication

Multitasking

Customer service

Flexible schedule

Problem solving

Job description

Millersville University seeks a Student Worker - Conference Services Event Manager for Academic Year 2026-2027 to support annual and special events across campus. You will assist with front-line event management, guest greeting, and logistics under the Assistant Director of Conference Services.

Evenings and weekends are required; the role involves leading a small team and coordinating staff and vendors to ensure smooth event operations on campus.