Campus Catering Events Lead | VIP & High-Volume

Tufts University; Medford Hillside (MA); On-site; USD 56,000 - 83,000; Full time

Job summary

Tufts University’s Tufts Dining division is seeking an experienced Catering Event Manager to oversee all campus catering operations, including on-site events, off-site university functions, and high-end VIP experiences. You will train staff, schedule crews, and ensure exceptional service that strengthens Tufts as the premier catering partner on campus.

The role requires knowledge of large-scale event planning, strong customer service, and experience with alcohol service.

Qualifications

• Experience planning and executing events for high-volume catering
• Scheduling and supervising full-service catering staff
• Knowledge of VIP events, interactive food stations, and modern catering concepts
• Experience with alcohol service and bar/cocktail service
• Ability to manage multiple events simultaneously
• Culinary experience in high-end catering or restaurants

Responsibilities

• Execute all catering services performed by Tufts Catering
• Manage catered events in person and lead staff
• Train staff to industry standards
• Post weekly catering staff schedules
• Plan and organize assigned staff with clear directions
• Ensure adherence to Collective Bargaining Contract
• Deliver exceptional customer catering service
• Pursue Tufts Dining Department goals
• Increase revenue-minded planning and scheduling
• Guarantee stellar customer service to drive repeat business

Skills

Catering management

Staff supervision

Event planning

Customer service

Budget awareness

Education

High School/equivalent

Associate's degree or higher (Hospitality/Management/Business)

Job description

Tufts University’s Tufts Dining division is seeking an experienced Catering Event Manager to oversee all campus catering operations, including on-site events, off-site university functions, and high-end VIP experiences. You will train staff, schedule crews, and ensure exceptional service that strengthens Tufts as the premier catering partner on campus.

The role requires knowledge of large-scale event planning, strong customer service, and experience with alcohol service.