Campus Bookstore Manager: Lead Team & Campus Partnerships

Follett Higher Ed Group, LLC; DeKalb (IL); On-site; USD 40,000 - 101,000; Full time

Job summary

Follett Higher Ed Group, LLC in DeKalb, IL is seeking a Campus Store Manager to lead Huskie Books and Gear. You will drive sales, mentor staff, and manage campus partnerships to deliver excellent customer service and brand excellence.

Responsibilities include overseeing daily store operations, promotions, events, and financial performance while maintaining compliance and a safety-focused environment for customers and associates.

Qualifications

• Bachelor's Degree or Equivalent required.
• 3-5 years of retail management or strong customer service experience.
• Strong analytical skills and financial acumen.
• Travel: minimal - less than 10%.

Responsibilities

• Lead store operations and sales execution across peak periods.
• Drive in-store promotions, events, and merchandise displays.
• Collaborate with Regional Manager on financials to drive sales.
• Foster campus relationships and coordinate events and committees.
• Develop and coach team members to meet standards and growth.
• Deliver an engaging customer service culture and resolve escalations.

Skills

Strong organizational skills

Excellent communication

Financial acumen

Problem solving

Time management

Education

Bachelor's Degree or Equivalent

Tools

General Computer Skills

Job description

Follett Higher Ed Group, LLC in DeKalb, IL is seeking a Campus Store Manager to lead Huskie Books and Gear. You will drive sales, mentor staff, and manage campus partnerships to deliver excellent customer service and brand excellence.

Responsibilities include overseeing daily store operations, promotions, events, and financial performance while maintaining compliance and a safety-focused environment for customers and associates.