Campus Ambassador

The College of St. Scholastica; Duluth (MN); On-site; USD 16,531 - 20,664; Part time

Job summary

The College of St. Scholastica in Duluth seeks a campus representative to assist Enrollment Management. The role includes leading campus tours, answering questions about academic programs and student life, and providing excellent service to prospective students and families. Candidates must be current CSS students, possess excellent communication and interpersonal skills, and have a strong customer service orientation. The position requires efficient multitasking and the ability to maintain a professional presence while interacting with the public.

Qualifications

• Strong customer service orientation and ability to interact with a variety of people.
• Excellent communication and interpersonal skills are essential.
• Able to work independently and handle multiple tasks.

Responsibilities

• Lead campus tours for prospective students and families.
• Answer questions regarding academic programs and campus resources.
• Represent the college positively at admissions events.

Skills

Excellent communication skills

Customer service orientation

Organizational skills

Time management

Interpersonal skills

Education

Current CSS student

Job description

Job Summary

Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.

Job Duties

• Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled
• Maintain knowledge of campus updates, policies, and offerings
• Assist with event setup, check-in, and other guest services as needed
• Represent the college positively at admissions events
• Answer questions about academic programs, student life, and campus resources
• Share personal student experiences and campus information
• Take and distribute messages
• Assist with mailings
• Retrieve supplies when needed
• Taking the initiative to perform other duties for staff that may require assistance
• Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records

Required Qualifications

• Must be a current CSS student
• Federal work study eligibility is required
• Excellent communication and interpersonal skills are essential
• Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required
• Strong organizational, time management, and multi-tasking skills are required
• Able to work independently
• Job functions require sitting, standing, and walking during shift
• Professional attire and presence to represent the College to the public is required
• Ability to perform all of the above functions during an assigned workday without significant risk of injury
• Adhere to the Admissions Department Student Employment guidelines

Preferred Qualifications

• Experience with public speaking and customer service are helpful
• A positive, enthusiastic and authentic personality is a must

Special Instructions to Applicants

• There will be considerable training required for this position regarding campus tours
• Students may not start training until employee paperwork with Student Employment is complete