Campus Admissions Representative Local

Universal Technical Institute, Inc.; Avondale (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

Universal Technical Institute, Inc. is seeking a Local Campus Admissions Representative for the Avondale, AZ campus to coach prospective students through enrollment.

You will engage with students, explain program value, and help families understand financing and graduation pathways. In a fast-paced, goal-driven environment you will meet enrollment targets, maintain CRM records, and collaborate with campus partners to support student success from inquiry to enrollment.

Qualifications

• High School Diploma or GED required.
• Minimum two years sales experience, preferably in academic admissions or telesales.
• Excellent interpersonal communication skills, both verbal and written.
• Ability to work in a goal-oriented environment and meet deadlines.
• Flexible and adaptable work schedules; willingness to travel as needed.

Responsibilities

• Interacts with students within the local state area using consultative sales techniques.
• Delivers Educational Value Proposition for UTI and related programs to prospective students.
• Communicates program information by phone and written materials; explains policies and processes.
• Assists with financing, costs, and enrollment paperwork to ensure understanding.
• Follows up throughout the student lifecycle to support enrollment success.
• Participates in campus events and tours for prospective students.
• Maintains CRM database; collaborates with campus departments.
• Adheres to policies and stays informed of industry trends and required trainings.

Skills

Excellent interpersonal communication

Goal-oriented

Flexibility/adaptable schedules

Strong organizational skills

Self-starter with follow-through

Problem-solving and decision-making

Education

High School Diploma or GED

Tools

CRM database

PC software proficiency

Job description

Overview

Our Local Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through technical training. One should enjoy making connections and thrive in a fast-paced, goal driven and compliance focused environment. This is the role for you if you are a competitive, charismatic, sales professional who has the ability to coach, collaborate and motivate others. This is a work hard/play hard environment where you will have monthly enrollment goals, and you will be motivated by competing within your own team. You have been successful in sales because you are an active listener, you are able to work with and through different personalities, you don't let rejection knock you down, you're open to coaching and feedback, and you thrive in an environment where helping students achieve their goal of graduating from UTI is rewarded.

Responsibilities

• Interfaces with students located within the local state area where campus resides; determines goals and motivations by using a consultative sales approach that includes open-ended questions and active listening.
• Effectively delivers the Educational Value Proposition for all UTI, NTI and MMI programs to prospective students.
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
• Conducts follow-up calls throughout the student life cycle to ensure student success.
• Participates in Campus events and tours prospective students as needed.
• Maintains CRM database to company standards.
• Proactively establishes relationships with other departments at the Campus.
• Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
• Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.

• Other duties as assigned

Quaifications

• High School Diploma or GED Required
• Minimum two years sales experience, with preference given to candidates with academic admissions or telesales experience
• Excellent interpersonal communication skills, both verbal and written
• Ability to work in an environment that is goal oriented
• Ability to provide flexible and adaptable work schedules
• Ability to maintain positive attitude while working within deadlines
• Ability to gain, understand and apply information and data as it relates to enrolling a graduate
• Ability to use good judgment, problem-solving and decision-making skills
• Knowledge of personal computer software applications and customer relationship management database
• Self-starter with excellent follow through
• Must possess excellent organizational skills
• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• Onsite; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.