Campaign Strategy & Operations Manager

Stripe; Atlanta (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

Stripe is seeking a Campaign Strategy & Operations Manager to own the operational foundation powering our global demand engine. You will design processes, budgets, and resource planning, and partner with Global Campaigns, Demand, and Field Marketing teams to drive strategic planning and execution across regions.

You will lead scalable operating models for end-to-end campaign lifecycles, monitor key metrics, and translate insights into actionable improvements.

Qualifications

• 12+ years in demand generation or marketing operations with business and technical skills.
• Experience partnering with regional teams and channel partners to scale workflows.
• Proven ability to deploy AI-powered solutions within campaigns with measurable outcomes.
• Cross-functional experience spanning strategy, analysis and operations in fast-paced environments.
• Excellent presentation, writing, and communication skills.
• Ability to work through ambiguity with minimal guidance.
• Strong change management and ability to influence diverse stakeholders globally.

Responsibilities

• Own operational foundation powering Stripe's global demand engine and campaign lifecycle.
• Design processes for budget management and resource planning across regions.
• Collaborate with Global Campaigns, Demand, and Field Marketing teams to drive planning and execution.
• Develop scalable operating models for end-to-end campaign lifecycle.
• Track operational metrics and report on the health of the campaign supply chain.
• Analyze campaigns to identify growth opportunities and optimization points.
• Navigate ambiguity and empower teams to make decisions.

Skills

Demand generation

Marketing operations

Strategy & operations

Cross-functional collaboration

Presentations

Communication

Ambiguity management

Change management

Tools

Asana

Monday.com

Jira

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Marketing Strategy & Operations team is responsible for driving organizational effectiveness and leading transformational programs across Marketing, Self-serve, Startup and Sales Development. We create the processes and conditions that enable high performance across teams and help Stripe scale with focus and discipline.

We partner closely with the CMO, Marketing and Sales Development leadership team to define strategy, lead operational planning, and steward execution across global programs.

Our work spans cross-functional efforts that are critical to Stripe’s growth. From delivering strategic insights and frameworks to leading complex initiatives, we focus on what moves the needle most for the business. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you.

What you'll do

As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine — building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle.

This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution — one where the work you build today shapes how the entire demand function operates for years to come.

Responsibilities

• Support the Global Campaigns, Demand and Field Marketing leadership team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications.
• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies
• Consistently monitor and analyze the campaign production & activation "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains
• Independently scope and lead strategic programs to solve high-impact problems. This includes developing frameworks, aligning stakeholders, and ensuring execution drives measurable outcomes.
• Track, analyze, and report out on key operational metrics and team performance, clearly communicating the health of the campaign & event supply chain, the impact of operational improvements, and the overall effectiveness of campaigns
• Leverage campaign and event analytics to do ad-hoc, deep-dives on user engagement patterns, conversion trends, and growth opportunities across the demand funnel. Use these insights to shape hypotheses, drive prioritization conversations, and identify areas to probe more deeply in partnership with Marketing, Finance and GTM teams.
• Bring clarity to ambiguity. You’ll navigate complexity, distill insight from noise, resolve issues quickly, and empower teams to make smart, confident decisions.

Minimum requirements

• 12+ years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills
• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end demand generation workflows
• Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes
• Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
• Excellent presentation, writing, and communication skills
• Appetite and ability to work through ambiguity with minimal guidance
• Strong change management background and ability to influence diverse stakeholder groups across global, regional, and technical teams

Preferred qualifications

• Deep understanding of marketing and how its varied disciplines work together
• Experience with project management tools such as Asana, Monday.com, or Jira
• Experience in Marketing automation systems and tools
• Experience in payments, finance, fintech, or high-growth technology companies
• Experience in management consulting or program management roles