Campaign Strategy & Operations Manager

Stripe; Chicago (IL); Hybrid; USD 171,000 - 257,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Campaign Strategy & Operations Manager to own the operational foundation powering its global demand engine. You’ll design processes, budgets, and workflows with Marketing, Self-serve, Startup and Sales Development teams to move faster and scale with discipline.

You’ll partner with Global Campaigns, Demand and Field Marketing leadership to drive planning and measurement, monitor the campaign supply chain, and lead strategic programs that deliver measurable outcomes in a

Qualifications

• 12+ years in demand generation, campaign & marketing operations, strategy and operations.
• Experience partnering with regional teams and channel partners to build scalable workflows.
• Experience deploying AI-powered solutions within campaigns with measurable outcomes.
• Strong cross-functional leadership, analysis, and operational execution.

Responsibilities

• Support the Global Campaigns, Demand and Field Marketing leadership on operating cadences, planning, budget and resource allocation.
• Architect scalable operating models to support end-to-end campaign and event lifecycle across geographies.
• Monitor and optimize the campaign production supply chain for efficiency gains.
• Lead strategic programs, align stakeholders and ensure measurable outcomes.
• Track and report on key operational metrics and campaign health.
• Use campaign analytics to drive insights, prioritization and growth opportunities.
• Bring clarity to ambiguity and empower teams to make confident decisions.

Skills

Communication skills

Presentation skills

Cross-functional collaboration

Education

Bachelor's degree

Tools

Asana

Monday.com

Jira

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The Marketing Strategy & Operations team is responsible for driving organizational effectiveness and leading transformational programs across Marketing, Self-serve, Startup and Sales Development. We create the processes and conditions that enable high performance across teams and help Stripe scale with focus and discipline.

We partner closely with the CMO, Marketing and Sales Development leadership team to define strategy, lead operational planning, and steward execution across global programs.

Our work spans cross-functional efforts that are critical to Stripe's growth. From delivering strategic insights and frameworks to leading complex initiatives, we focus on what moves the needle most for the business. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you.

What you'll do

As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine - building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle.

This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution - one where the work you build today shapes how the entire demand function operates for years to come.

Responsibilities

• Support the Global Campaigns, Demand and Field Marketing leadership team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications.


• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies


• Consistently monitor and analyze the campaign production & activation \"supply chain\" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains


• Independently scope and lead strategic programs to solve high-impact problems. This includes developing frameworks, aligning stakeholders, and ensuring execution drives measurable outcomes.


• Track, analyze, and report out on key operational metrics and team performance, clearly communicating the health of the campaign & event supply chain, the impact of operational improvements, and the overall effectiveness of campaigns


• Leverage campaign and event analytics to do ad-hoc, deep-dives on user engagement patterns, conversion trends, and growth opportunities across the demand funnel. Use these insights to shape hypotheses, drive prioritization conversations, and identify areas to probe more deeply in partnership with Marketing, Finance and GTM teams.


• Bring clarity to ambiguity. You'll navigate complexity, distill insight from noise, resolve issues quickly, and empower teams to make smart, confident decisions.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 12+ years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills


• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end demand generation workflows


• Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes


• Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment


• Excellent presentation, writing, and communication skills


• Appetite and ability to work through ambiguity with minimal guidance


• Strong change management background and ability to influence diverse stakeholder groups across global, regional, and technical teams


• Bachelor's degree

Preferred Qualifications

• Deep understanding of marketing and how its varied disciplines work together


• Experience with project management tools such as Asana, Monday.com, or Jira


• Experience in Marketing automation systems and tools


• Experience in payments, finance, fintech, or high-growth technology companies


• Experience in management consulting or program management roles

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $171,400 - $257,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.