Campaign Operations & Production Quality Specialist

Dale Workforce Solutions; Parsippany-Troy Hills (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

Dale Workforce Solutions in Parsippany, NJ is seeking a data operations professional to manage campaign operations, quality control, and incident resolution within production environments. You will coordinate cross-team efforts, review processing requirements, and ensure timely, accurate campaign delivery while maintaining robust documentation and SOPs for ongoing operations.

The role requires strong SQL skills, attention to detail, and the ability to triage production incidents with onshore

Qualifications

• Experience in data operations, production support, or similar data-intensive environment.
• Strong SQL skills to query large datasets and validate data.
• Experience supporting scheduled production workflows or data pipelines.
• Strong troubleshooting skills and ability to perform first-level analysis.
• Experience with data validation, reconciliation, and QC processes.
• Strong written and verbal communication to explain technical issues.
• Ability to manage multiple concurrent campaign deliverables and priorities.
• Strong attention to detail and ownership mindset.

Responsibilities

• Monitor campaign execution, QC, and delivery activities.
• Support campaign setup changes, mapping/cost refreshes, reruns, reprocessing, and corrections.
• Review processing requirements before campaigns are released for execution.
• Monitor end dates, processing requirements, and run eligibility to prevent errors.
• Coordinate validated outputs and operational handoffs to downstream teams.
• Act as onshore point of contact for production issues, failed jobs, or data discrepancies.
• Collect logs, queries, screenshots, and evidence for technical investigation.
• Coordinate retesting and validation after production fixes.
• Track issues through closure and communicate status and impact to stakeholders.
• Maintain operational governance through trackers, tickets, and documentation.

Skills

SQL skills

Data operations

Production support

Troubleshooting

Data validation

Communication

Multitasking

Attention to detail

Job description

Dale Workforce Solutions in Parsippany, NJ is seeking a data operations professional to manage campaign operations, quality control, and incident resolution within production environments. You will coordinate cross-team efforts, review processing requirements, and ensure timely, accurate campaign delivery while maintaining robust documentation and SOPs for ongoing operations.

The role requires strong SQL skills, attention to detail, and the ability to triage production incidents with onshore