Campaign Operations Pro: Events & Email

ACAMS; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

ACAMS is seeking a Specialist, Campaign Operations in Washington, DC area to coordinate Marketing Operations projects, administer the tools the team uses, and own the execution of campaigns across events, brand, and programs: collateral, merch, inventory, and email support.

The role requires collaborating with Events Marketing, Field Marketing, Brand & Communications, and stakeholders across the organization, asking the right questions and anticipating issues before they become roadblocks.

Qualifications

• 3+ years in marketing operations, campaign execution, email marketing, or related role; bachelor's degree in marketing, communications, business, or related field.
• Hands-on experience building and deploying emails in a marketing automation platform (Eloqua preferred), including testing, audience management, scheduling, and QA; working knowledge of HTML and CSS for email.
• Coordinates projects with multiple owners and deadlines in a tool such as Smartsheet, and has managed vendors, inventory, or fulfillment.
• Catches what others miss: checks copy, links, data, and quantities before anything goes out, while keeping several projects and deadlines moving at once.
• Takes a brief, works out what is needed, and drives it forward; asks questions, clarifies expectations, and raises issues or competing priorities early, escalating when appropriate.
• Has a good eye for layout and visual consistency and builds clean, on-brand designs in Canva. This is not a graphic design role.
• Uses AI tools to work faster, for example to draft, summarize briefs, or check work, and reviews the output carefully for accuracy before using it.

Responsibilities

• Drive Marketing Operations projects from kickoff to close (plans, owners, check-ins, follow-ups) so work lands on time without constant chasing.
• Keep project trackers, campaign calendars, and status reporting current in Smartsheet, giving leadership a clear view of what is moving and what is at risk.
• Administer Smartsheet, Canva, and the digital asset management (DAM) system so teams can find, use, and reuse approved assets.
• Build, document, and improve repeatable processes for requests, campaign execution, and asset management as gaps or bottlenecks appear.

Skills

Marketing operations

Campaign execution

Email marketing

Project coordination

Vendor management

Attention to detail

Canva usage

Education

Bachelor's degree in marketing, communications, business, or related field

Tools

Eloqua

Smartsheet

Canva

HTML/CSS

Salesforce

DAM (digital asset management)

Job description

ACAMS is seeking a Specialist, Campaign Operations in Washington, DC area to coordinate Marketing Operations projects, administer the tools the team uses, and own the execution of campaigns across events, brand, and programs: collateral, merch, inventory, and email support.

The role requires collaborating with Events Marketing, Field Marketing, Brand & Communications, and stakeholders across the organization, asking the right questions and anticipating issues before they become roadblocks.