Campaign Operations Lead — Remote & Impactful

MNTN; Oregon; Hybrid; USD 120,000 - 160,000; Full time

Job summary

MNTN is seeking a Campaign Operations Manager to own the reliable execution of email and lifecycle campaigns across our go-to-market motion. You will turn briefs into launched, tested programs, manage intake, audience setup, build, QA, scheduling, deployment, and post-launch monitoring.

You’ll report to the Marketing Operations lead and collaborate with Marketing, Sales, and Revenue Operations to drive efficient, measurable programs and ongoing automation improvements.

Qualifications

• 5+ years in campaign operations, marketing operations, lifecycle marketing operations, or a related execution role
• Hands-on experience building and launching complex email or omnichannel campaigns in Inflection, Marketo, HubSpot, Braze, Iterable, or a similar platform
• Strong knowledge of segmentation, suppression, consent, testing, personalization, and campaign QA
• Experience managing a high-volume campaign calendar with shifting priorities and firm launch dates
• Working knowledge of Salesforce campaign and lead or contact data, including how marketing activity flows into CRM processes
• Strong attention to detail, operational judgment, and calm troubleshooting under deadline pressure
• Ability to create repeatable processes without slowing down the business

Responsibilities

• Own campaign intake and execution from approved brief through audience build, configuration, QA, scheduling, launch, monitoring, and closeout.
• Build email, nurture, lifecycle, and event-triggered campaigns in Inflection or related platforms, turning strategy into workflows, segmentation, suppression logic, personalization, and clear handoffs.
• Set campaign calendars, service levels, cutoffs, and expedited-request rules that keep last-minute work visible and manageable.
• Run thorough pre-launch QA across content, links, audiences, consent, suppression, timing, personalization, and downstream CRM behavior; monitor launches, troubleshoot issues, and coordinate fixes.
• Maintain templates, checklists, naming conventions, audience documentation, and runbooks; capture learnings and provide clean campaign metadata and execution context for accurate measurement.
• Partner with the GTM Engineer on integrations, routing, web forms, deliverability, and reusable automation, and support campaign infrastructure across new and existing Marketing and GTM channels.
• Manage campaign operations and email agents across the marketing automation toolset, and turn repeatable manual work into automation and process improvements.

Skills

Campaign operations

Marketing operations

Lifecycle marketing

Salesforce CRM

Tools

Inflection

Marketo

HubSpot

Braze

Iterable

Job description

MNTN is seeking a Campaign Operations Manager to own the reliable execution of email and lifecycle campaigns across our go-to-market motion. You will turn briefs into launched, tested programs, manage intake, audience setup, build, QA, scheduling, deployment, and post-launch monitoring.

You’ll report to the Marketing Operations lead and collaborate with Marketing, Sales, and Revenue Operations to drive efficient, measurable programs and ongoing automation improvements.