Campaign Director: Growth, Strategy & Client Leadership

Team Lewis; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

TEAM LEWIS, a Chicago-based global marketing agency, is seeking a senior client leader to manage strategic relationships, define KPIs, and drive campaigns across traditional and digital channels. You will lead client programs, contribute to new business pitches, and mentor a growing team while ensuring profitability and value delivery for key accounts.

In this role you will oversee client campaigns, coordinate with media and content teams, and guide cross-functional teams to deliver high-impact

Responsibilities

• Engages in and ensures a strategic relationship with the client, providing insight and partnership across all aspects of the marketing and communications spectrum
• Responsible for ensuring excellent client communication at all levels; defining KPIs, deadlines, and service agreements
• Delivers an added-value consultancy and works closely with clients to deliver campaigns, services, and products across traditional and emerging communications channels
• Plays an integral role in the senior management team, ensuring account profitability and optimizing the impact of revenues on the business
• Leads the new business process in collaboration with the local and regional leadership team, making key decisions and playing a crucial role in selling TEAM LEWIS credentials throughout the tender process
• Maximizes media relations activity on behalf of the client via an in-depth knowledge of team networks
• Recognizes and creates media opportunities for the client in line with wider industry activity
• Shares their detailed knowledge of the media landscape with team members, operating as a significant contributor in the tech, digital, and consumer space
• Utilizes their network to create and maximize client coverage, advising on potential narrative, storytelling, and thought leadership opportunities
• Maximizes their team’s understanding of current affairs by promoting a commitment to understanding the news agenda
• Oversees the creation of high-quality and engaging content, providing knowledgeable quality control and guidance to all relevant colleagues
• Works with the client to develop and implement an impactful content strategy
• Works with the team to improve own and others' knowledge of content trends, driving a commitment to excellent story-telling across the business
• Uses social media to recognize trends and proactively promotes new tools, solutions, and processes to continuously evolve and optimize client PR campaigns across the business
• Provides social media insight as well as strategic management of client activity
• Works collaboratively with the digital team to increase the utilization and selling of digital services
• Takes overall leadership responsibility for the Campaign team, including coaching, supervision, assessment, and reviews of all team members
• Sets strategic team objectives on a weekly, monthly, quarterly, and annual basis
• Defines deliverable client objectives and sets standards of excellence for all client activity, driving commitment from all levels of the team
• Monitors team activity levels against budget, increasing fees and negotiating with clients and suppliers where necessary
• Plays a leading role in the new business process, project managing pitch teams, and delivering credible solutions to new business challenges
• Acts as leader in guiding colleagues on how to best manage campaigns and projects
• Acts as a respected line manager, working closely with line reports to maximize strengths, improve weaknesses, and support career development
• Works with the Talent team to recruit high caliber candidates into the team and develop and initiate hiring strategy in line with projected organizational requirements
• Work with the HR team to reward, retain, and develop the team and resolve any performance issues
• Ensures profitability on all accounts and effectively manages budgets
• Understands and maximizes the impact of client revenues on the business
• Communicates account performance internally and provide strategic advice to the client based on measurable analysis
• Monitors and reports on account KPIs and, ensure accurate reporting by junior team members
• Provides detailed reports to the senior management team on request

Job description

TEAM LEWIS, a Chicago-based global marketing agency, is seeking a senior client leader to manage strategic relationships, define KPIs, and drive campaigns across traditional and digital channels. You will lead client programs, contribute to new business pitches, and mentor a growing team while ensuring profitability and value delivery for key accounts.

In this role you will oversee client campaigns, coordinate with media and content teams, and guide cross-functional teams to deliver high-impact