Campaign Account Manager - Evenings & Weekends

Story Terrace Inc.; Chicago (IL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Discretionary bonuses

Company paid holidays

Paid time off (PTO)

401(k) with company match

Medical, dental, and vision coverage

Disability insurance

Commuter benefits

Identity theft protection

Telemedicine services

Employee Assistance Program (EAP)

Charitable donation matching

Job summary

Credico is seeking an Account Manager to lead and manage multiple campaigns, coordinating across departments to onboard/offboard, analyze data, and optimize performance. The role requires evening/weekend availability and a hybrid schedule with an in-office presence in downtown Chicago.

You should have 3–5 years in account/project management, a preferred Bachelor’s in business/marketing, and strong Excel/communication skills to drive client success and process improvements.

Qualifications

• Willingness to commit to proposed schedules, including evening hours and weekend availability.
• 3–5 years of account management or project management work experience.
• Bachelor's degree preferred in Business, Marketing, Management, or related field.
• Hybrid schedule requiring reliable commute to downtown Chicago office.
• Strong communication and analytical skills with attention to detail.

Responsibilities

• Lead and project manage multiple campaigns while communicating with stakeholders.
• Maintain a consistent cadence of work for effective project management and targets.
• Coordinate onboarding/offboarding and ensure compliance and process education.
• Analyze data to create reporting and derive actionable items to improve campaigns.
• Anticipate data needs based on contract details and optimize processes.
• Document campaign processes, procedures, and guidelines.
• Resolve issues quickly by coordinating with internal and external teams.
• Provide timely information to sales offices, clients, and departments.
• Demonstrate strategic thinking to prevent issues and enhance client experience.
• Perform other duties as needed to support business goals.

Skills

Account management

Project management

Data analysis

Excel

Communication

Time management

Attention to detail

Education

Bachelor's degree (preferred)

Business/Marketing/Management

Tools

Excel

Job description

Credico is seeking an Account Manager to lead and manage multiple campaigns, coordinating across departments to onboard/offboard, analyze data, and optimize performance. The role requires evening/weekend availability and a hybrid schedule with an in-office presence in downtown Chicago.

You should have 3–5 years in account/project management, a preferred Bachelor’s in business/marketing, and strong Excel/communication skills to drive client success and process improvements.