Camp Host

ExplorUS; Idyllwild (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Camp Host who loves the outdoors and enjoys engaging with visitors. This role involves ensuring a quality recreational experience while maintaining the campground's facilities and grounds. Responsibilities include providing exceptional customer service, performing administrative tasks, and keeping the area clean and safe. The ideal candidate will thrive in a dynamic environment, working flexible hours, including weekends and holidays. Join a team dedicated to enhancing the visitor experience in a beautiful natural setting surrounded by majestic mountains.

Qualifications

• Strong customer service skills and basic manual labor abilities required.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Provide excellent customer service and educate visitors on rules.
• Maintain cleanliness of facilities and grounds, including restrooms.
• Register campers and collect fees while maintaining good relationships.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Basic Manual Labor

Recordkeeping

Education

High School Diploma or Equivalent

Job description

Lake Hemet Hospitality LLC, dba Lake Hemet - If you’re an outdoor lover, working at Lake Hemet offers the opportunity to support recreation while enjoying the stunning natural beauty of this tranquil destination surrounded by the majestic beauty of the San Jacinto Mountains. Join our 2025 team today! $16.50 per hour.

Title: Camp Host
Reports To: General Manager
Department: Operations

Summary: The Campground Host position is frequently filled by two people but may be an individual role in certain locations. The primary objective is to provide a quality recreational experience for visitors within areas operated by the Company. The Campground Host will implement nearly all operational tasks required within their assigned campground or area.

RESPONSIBILITIES:

1. Demonstrates courteousness and displays a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
2. Performs certain administrative tasks, including basic recordkeeping and fee collection.
3. Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
4. Rakes and grooms sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
5. Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
6. Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
7. Processes revenues and fee collection data using Company approved forms and procedures.
8. Familiar with local points of interest, nearby facilities, and local rules and regulations.
9. Reports problems and any unsafe or hazardous conditions as they are discovered.

REQUIREMENTS:

1. Strong customer service skills; enjoys working in an environment of extensive public contact.
2. Basic manual labor abilities, including an ability and willingness to clean and sanitize facilities with a variety of cleaning agents and chemicals.
3. Excellent verbal and written communications skills.
4. Basic recordkeeping experience, including money handling.
5. Must be able to work with minimal supervision and be able to learn quickly and follow instructions accurately.
6. Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
7. Able to lift 20 pounds on a frequent basis.
8. The ability to move safely over rough and uneven terrain.
9. The ability to work in extreme weather.
10. Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.