CAMA Program Administrator

Gila County Community College; Globe (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Gila County Assessor's Office seeks an experienced Database Administrator to manage, modify, install, and maintain the department's database applications. You will perform upgrades, verify data, and ensure accurate property valuations in line with State statutes.

Responsibilities include training end users, supporting the CAMA system and third‑party software, and liaising with IT and vendors to deliver reliable assessment data and compliant reports.

Qualifications

• Associates Degree with coursework in computer assisted mass appraisal, statistics, database management or related field.
• Minimum five years of related computer systems operations, installation, maintenance and troubleshooting experience.
• Must complete and pass DOR introductory appraisal courses and IAAO/related certifications within stated timeframes.
• Must possess and maintain a valid Driver’s License.

Responsibilities

• Admin lead for the Assessor’s CAMA system, including vendor relationships and data verification procedures.
• Manage, modify, install, and maintain database software and hardware and perform upgrades.
• Develop data verification and quality assurance procedures for the assessment roll.
• Generate statutory reports, Notices of Value/Change, and tax roll data for the County.
• Train end users, troubleshoot issues, and coordinate with IT and third‑party vendors.
• Monitor and ensure accuracy of property valuations in compliance with State statutes.

Skills

Database management

Mass appraisal

Troubleshooting

Analytical thinking

Problem solving

Data analysis

Quality assurance

Customer service

Communication

Vendor liaison

Education

Associate degree in computer field or related

Job description

Purpose of the Job

To manage, modify, install, and maintain the department's database application by performing all related system and software upgrades, and by maintaining the integrity of records through research, compilation, and update of property valuation information.

Under the direction of the Assessor, is responsible for administrative database functions of considerable difficulty in the maintenance and management of Assessor specific software and all third-party applications. Works closely with Gila County I.T. Department. Provides technical support in troubleshooting, installing, and maintaining various hardware, software, and equipment. Provides user assistance and training. Evaluates and develops procedures to improve department accuracy and consistency.

Supervisory Responsibilities

Essential Duties and Responsibilities

This position provides recommendations on employee training.

Essential Duties And Responsibilities

TIME SPENT

• Serves as Administrative Lead for Assessor’s CAMA System, including but not limited to managing ongoing service and support relationship with software vendor, developing and implementing data verification and quality assurance procedures in an effort to produce an accurate, equitable and error free assessment roll, and ongoing end user training and support. Manages, modifies, installs, and maintains database software and hardware including personal computers. Performs all related system and software upgrades. Analyzes complex problems and system malfunctions and implements effective solutions. Serves as a liaison to vendor support of Assessor specific software and the DOR in systems information. Troubleshoots and maintains the Assessor’s database system.
  

40%

• Maintains compliance with the Arizona Department of Revenue (DOR) equalization assessment calendar by conducting research, compiling data, and making data related recommendations to efficiently manage property valuations in compliance with State of Arizona standards and statutory requirements. Develops procedures and in-house programs for the collection, manipulation, analysis, and reporting of appraisal data, runs testing to verify procedures and prepares results; develops and implements data verification, and quality assurance procedures and queries in order to produce the most accurate, equitable, and error free assessment roll. Investigates and gathers data required for input and reporting of data for Assessor software and databases; produces all statutorily mandated Assessor administrative functions, including Notices of Value, Notices of Change, Personal Property Declarations and Tax roll.
  

30%

• Responsible for generating statutory mandated reports, abstracts of value, Notices of Value, Notices of Change, Personal Property Declarations, and the annual delivery of the assessment roll to the County Treasurer for the purpose of creating tax roll. Creates requested data reports for in house and the public uses.
  

10%

• Monitors property records for accuracy by conducting file and software queries; corrects errors in identification, classification and/or valuation of properties. Manages property valuation records in compliance with State of Arizona standards and statutory requirements. Creates and executes quality assurance procedures in order to produce the most accurate assessment roll.
• Serves as a liaison to the Gila County I.T. Department and third-party vendors. Ensures limited property values and assessed values are calculated in accordance with State Statutes; runs checks and balance analysis against software and paper files.
  

10%

• Completes special projects as requested by supervisor.
  

10%

• Performs other duties as assigned.
  

Budget Responsibilities

This position has no responsibility over any types of budget.

Project Responsibilities

This position provides project resource allocation based on pre-approved resources on technology projects.

ORAL COMMUNICATION DUTIES

This position trains colleagues, explains County procedures or processes, participates in meetings, gives presentations, and negotiates or persuades.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memo, emails, formal letters, proposals and grants and reports.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Continuously (more than 70% but less than 85% in a year).

Minimum Education/Directly Related Experience Required

MINIMUM EDUCATION REQUIRED

Associates Degree with college coursework pertaining to computer assisted mass appraisal, statistics, database management or computer related field.

Minimum Years Of Directly Related Experience Required

Five (5) years computer system operations, installation, maintenance and troubleshooting experience in providing
support services that involve relational databases, property appraisal, real estate, construction, and development,
exposure to various Ad Valorem Appraisal functions in an Assessor's Office, college level appraisal and/or real estate courses; exposure to software programs and database management evidenced by application and processing of data and/or certification, or education; or equivalent combination of education, training and experience.

Professional Credentials Required

The ability to complete and pass DOR required sixty-four (64) hours of introductory level appraisal courses to include twenty-four (24) hours of introduction to Property Tax (TCH-490) within 6 months of hire; the ability to complete and pass DOR required forty (40) hours of classroom/field study in Valuation Concepts and Cost Appraisal Methods (TCH-4902) including data collection and Cost and Market Valuation Approaches within 6 months of hire; the ability to complete and pass DOR Level 1 Property Assessment Certification OR obtain within 12 months of hire; the ability to complete and pass International Association of Assessing Officers (IAAO) level 1 courses and certification, OR obtain within 12 months of hire.

Must possess and maintain a valid Driver’s License.

Supplemental Information

Knowledge Required

Database management, Information Technology, server technology, and an understanding of Arizona laws, rules and statutory regulations pertaining to the appraisal methods of taxable properties for assessment purposes. Categorize and group data, ability to consider options, risks, and benefits. Ability to imagine outcomes of particular actions, make sense of multiple information, and ability to solve problems using deductive reasoning. Knowledge of principles and practices of database management, Information Technology, PC hardware and software, methods of installing and maintaining computers. Principles and practices of Ad Valorem property appraisal, methods and standards utilized in the assessment of property; types and values of assessed property, State Statutes and regulations governing property appraisal activities; methods and techniques for collecting field data; customer service standards and protocol; mathematics- including arithmetic and geometry; professional and technical English grammar and usage.

Skills Required

Critical and Analytical thinking, problem recognition, problem solving, analyzing systems, troubleshooting, quality control, analysis, conducting tests and multitasking. Database management and administration. Time management, communicating diplomatically, multi-tasking, customer service, conducting a variety of property appraisal functions and providing assistance to third party software vendors or users. Advanced knowledge and experience with Ad Valorem appraisal and mass appraisal ideologies

Abilities Required

Categorize and group data, ability to consider options, risks, and benefits. Ability to Imagine outcomes of particular
actions, make sense of multiple information and ability to solve problems using deductive reasoning. Provide analysis, troubleshooting, system monitoring, maintenance, and user support. Analyze appraisal data to make appropriate software use, management, and upgrade determinations for the Assessor's Office in a proactive manner to ensure speed and accuracy for mandated taxpayer mailings to include Notice of Values and others as mandated under Arizona Revised Statutes; make and verify accurate mathematical calculations within or without software; understand and follow rules and instructions whether verbal or written; communicate effectively by verbal or written means; provide customer service to taxpayers, data purchasers and the general public. Courtesy and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the County for the purpose of giving or obtaining information, building relationships, making reports, or soliciting cooperation.

PHYSICAL DEMANDS

• Occasionally stands to present, train, deliver presentations or speeches and assist customers.
• Constantly sits to complete reports, to operate computers or other tools; occasionally sits to operate special equipment, complete writing a program and to attend to other duties.
• Regularly requires dexterity for keyboard operation.
• Occasionally lifts up to 50 lbs. of work-related materials.
• Constantly requires dexterity for keyboard operation and occasionally requires dexterity for special machines.
  

WORK ENVIRONMENT

Incumbents in this position constantly spends time in an office environment; occasionally in classroom, training rooms, or auditoriums.

SAFETY RISK EXPOSURE

Incumbents in this position are generally not exposed to safety risk, may become exposed to telephone verbal abuse by customers or citizens, individuals with high level of emotional distress.

PROTECTIVE GEAR & SAFETY MANUAL

Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department, with specific regards to use of Gila County vehicles for travel to and from offsite locations for training or meetings.

CONSEQUENCES OF ERROR

Potential errors can result in unfavorable public perceptions and legal ramifications.

To learn more details, visit our benefits page.