CAM Claims Processor III

001 Manufacturers and Traders Trust Co; Getzville (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation in Getzville, NY is seeking a Claims Processor for the Default Accounting team. The role involves reviewing conventional claims, monitoring workflows, and reconciling loans for final booking by Default Accounting.

You will ensure accuracy and compliance with investor and regulatory guidelines. The candidate will work with multiple departments to resolve claims, review invoices, and update systems as loans progress through the claim cycle.

Qualifications

• Strong verbal and written communication skills.
• Customer service skills are essential.
• Organized and detail oriented.

Responsibilities

• Monitor daily reports and determine processing needed.
• Process/file claims according to investor/insurer/regulatory guidelines.
• Review invoices and research loan history for advances and deposits.
• Coordinate with internal departments for clarifications.
• Ensure system is updated before moving loans to the next phase of the claim process.
• Reconcile losses and book final amounts with investors.
• Promote compliance with internal controls and regulatory standards.

Skills

Verbal communication

Written communication

Customer service

Detail oriented

Education

4 years higher education or work experience

2 years Default experience

Tools

M&T Bank systems

Job description

Overview

Submits conventional claims, reviews losses, and reconciles loans for final booking by Default Accounting. Reviews claims filed for accuracy.

Primary Responsibilities

Monitor daily reports outlining workflow and processing needed. Understand difference between the claim types: Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements. Review and ensure all invoices are included with the claim. Research loan history for advances and deposits. Contact various internal departments for clarification on advances. Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds. Determine if refunds are needed. Respond to attorney loan level requests. Ensure system is updated accurately before moving the loan to the next phase of the Claim process. Review claims completed by processors for accuracy and submits to investor. Work with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Collections, Property Preservation, and others to reconcile the losses/book the losses. Reconcile loans for final loss allocation, approving the loss amounts. Reconcile loans for final refunds to investor or prior servicer. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities

This position interacts with internal M&T Bank departments and external third-party Attorney Firm vendors.

Education and Experience Required

A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ Default experience. Organized and detail oriented. Strong verbal and written communication skills. Strong customer service skills.

Education and Experience Preferred

5 years’ Default experience. Full processing knowledge of all disposition types. Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

View M&T’s Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.