CalWORKs Program Assistant: Client Services & Eligibility

Crystal Stairs, Inc.; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical/ Dental/ Vision - 95% Covered by employer

401k Matching Options

Flex Spending

Paid Holidays and Winter Break

Opportunity for Growth and Development

Job summary

A child care services organization in Los Angeles is hiring a Program Assistant II to serve as a liaison for CalWORKs clients. This role involves maintaining documentation, assisting clients, and ensuring accurate records. Candidates should have a high school diploma, communication skills, and at least 2 years of relevant experience. The benefits include comprehensive medical coverage, sick time, and opportunities for growth.

Qualifications

• At least 2 years experience working with parents receiving subsidized child care or social support services preferred.
• Requires excellent verbal and written communication skills.
• Ability to handle sensitive and confidential issues.

Responsibilities

• Create and maintain new parent or provider files.
• Review and ensure proper documentation is provided.
• Make follow-up phone calls to providers regarding terminated parents.

Skills

Communication skills

Customer service skills

Organizational skills

Education

High School graduate or equivalent

Some college preferred

Tools

MS Excel

MS Word

Job description

A child care services organization in Los Angeles is hiring a Program Assistant II to serve as a liaison for CalWORKs clients. This role involves maintaining documentation, assisting clients, and ensuring accurate records. Candidates should have a high school diploma, communication skills, and at least 2 years of relevant experience. The benefits include comprehensive medical coverage, sick time, and opportunities for growth.