Calusso - Assistant General Manager

Pier Sixty Six; Deep Creek (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible benefit plan

Employee assistance program

Paid time off

401(k) plan with company match

Complimentary team meals

Complimentary room nights

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking an experienced Assistant General Manager to oversee daily restaurant operations and lead a diverse service team. The role emphasizes guest-centric service, staff development, and adherence to Forbes standards within a dynamic resort setting.

The successful candidate will help plan menus with the culinary team, manage budgeting and forecasting, and drive profitability while ensuring a flawless guest experience across all outlets and events.

Qualifications

• 2–3 years' experience in hospitality management.
• Must have valid Food Handler's card.
• Familiar with Forbes service standards.

Responsibilities

• Managing daily operationst, ensuring smooth and efficient service.
• Leading, training, and motivating the breakfast team, including servers, bartenders, greeters, and support staff. Schedule shifts and manage labor costs effectively.
• Overseeing the setup, replenishment, and presentation of buffet stations, ensuring food quality, variety, and visual appeal.
• Monitoring food safety and sanitation practices, ensuring compliance with health regulations and resort standards.
• Managing inventory levels for buffet supplies and food items, including ordering, receiving, and storage, to minimize waste and control costs.
• Working closely with the culinary team to plan and execute menu items, special promotions, and seasonal offerings.
• Assisting in budgeting, forecasting, and financial reporting, including tracking sales and expenses to meet profitability goals.
• Collecting and analyzing guest feedback to continuously improve the dining experience and address any issues promptly.
• Implementing and promoting staff recognition programs, provide opportunities for career development, and foster a positive work environment to enhance employee satisfaction and reduce turnover.
• Supporting the planning and execution of special events or group bookings, ensuring a seamless experience for guests.
• Providing ongoing training and support to staff to enhance their skills and ensure consistent service standards.
• Assisting the General Manager with strategic planning, operational improvements, and performance reviews, contributing to the overall success and growth of the outlet.
• Perform additional tasks assigned by management

Skills

Excellent communication

Team leadership

Flexibility / adaptable schedule

Wine and spirits knowledge

Forbes service standards knowledge

Food handler's card

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Calusso Assistant General Manager to join our Pier Sixty-Six Resort team!

Responsibilities

• Managing daily operationst, ensuring smooth and efficient service.
• Leading, training, and motivating the breakfast team, including servers, bartenders, greeters, and support staff. Schedule shifts and manage labor costs effectively.
• Overseeing the setup, replenishment, and presentation of buffet stations, ensuring food quality, variety, and visual appeal.
• Monitoring food safety and sanitation practices, ensuring compliance with health regulations and resort standards.
• Managing inventory levels for buffet supplies and food items, including ordering, receiving, and storage, to minimize waste and control costs.
• Working closely with the culinary team to plan and execute menu items, special promotions, and seasonal offerings.
• Assisting in budgeting, forecasting, and financial reporting, including tracking sales and expenses to meet profitability goals.
• Collecting and analyzing guest feedback to continuously improve the dining experience and address any issues promptly.
• Implementing and promoting staff recognition programs, provide opportunities for career development, and foster a positive work environment to enhance employee satisfaction and reduce turnover.
• Supporting the planning and execution of special events or group bookings, ensuring a seamless experience for guests.
• Providing ongoing training and support to staff to enhance their skills and ensure consistent service standards.
• Assisting the General Manager with strategic planning, operational improvements, and performance reviews, contributing to the overall success and growth of the outlet.
• Perform additional tasks assigned by management

Qualifications

• Our ideal, Assistant Restaurant Manager candidate will have:
• Excellent communication skills and a strong, innovative mindset.
• Ability to motivate and lead a team of professionals.
• Applicants are required to have at least 2 to 3 years' experience.
• Must possess valid Food Handler's card.
• Knowledge of Forbes service standards
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Wine and spirit knowledge and service training knowledge.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties
• Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort