Calm 911 Dispatcher: Precise, Life-Saving Response

911 Emergency Communications; Dewey-Humboldt (AZ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications is seeking qualified dispatchers to connect callers with responders in Humboldt, AZ. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to agency procedures.

Dispatchers must maintain composure, gather essential information, and relay accurate details while monitoring multiple systems. Training and certifications as required by the hiring agency are essential for success.

Qualifications

• High school diploma or equivalent required.
• Typing accuracy and clear communication skills essential.
• Some agencies require previous emergency communications experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking qualified dispatchers to connect callers with responders in Humboldt, AZ. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical resources according to agency procedures.

Dispatchers must maintain composure, gather essential information, and relay accurate details while monitoring multiple systems. Training and certifications as required by the hiring agency are essential for success.