Call Center Specialist

Insight Global; Deerfield Beach (FL); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading staffing agency in Deerfield Beach, FL is seeking a Customer Service Representative to join their support team. The role involves handling high volumes of inbound calls and addressing customer contract issues. Successful candidates will demonstrate strong communication skills and professionalism in a fast-paced environment. This full-time position offers competitive pay and benefits.

Responsibilities

• Handle contract issues and respond to support inquiries.
• Work in an inbound call center environment handling 70-80 calls per day.
• Maintain professionalism and friendliness while assisting customers.

Skills

Experience in call center or high call volume work environment

Strong e-mail and writing / typing skills

Ability to multitask

Professionalism in handling frustrated customers

Education

High School Diploma or Equivalent

Job description

3 days ago Be among the first 25 applicants

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

Direct message the job poster from Insight Global

• Experience working in call center or high call volume work environment
• Strong e-mail and writing / typing skills
• Must be able to multitask and navigate multiple screens and systems during the call
• Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
• High School Diploma or Equivalent

Day-to-Day

We are looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 70-80. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on their customer care so professionalism and friendliness is a must!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Automation Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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