Call Center Sales Representative

Spectrum; Simpsonville (SC); On-site; USD 37,000 - 75,000; Full time

Benefits offered by this job

Free Spectrum services

Incentives and higher earning possible

Career growth opportunities

Job summary

Spectrum is hiring a Call Center Sales Representative to handle inbound sales calls, upsell products, and drive revenue while delivering outstanding service in a fast-paced environment. Starting pay is $18/hour with incentives that can push annual earnings over $70,000, plus free Spectrum services and career growth opportunities.

You will become a product expert, master order processing systems, and support customers by promoting current campaigns and resolving issues in collaboration with other

Qualifications

• High school diploma or equivalent.
• 2+ years of call center sales experience preferred.
• Experience with billing and order processing systems is a plus.

Responsibilities

• Handle inbound sales calls and upsell products and services.
• Become a product expert and explain all offerings to customers.
• Collaborate with other departments to resolve issues and promote campaigns.
• Achieve and exceed sales targets through effective telephone-based selling.

Skills

Clear communication

Proven sales techniques

PC and consumer electronics

Billing systems familiarity

Education

High school diploma or equivalent

Tools

Billing systems

Order processing systems

PC software

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.

What our Call Center Sales Representatives Enjoy Most About the Role

• Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
• Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors.

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent.

Skills & Abilities

• Clear, straightforward and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.

Preferred Qualifications

• 2+ years of call center sales experience.

SIB120 2026-83272 SIB120 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.