Call Center Sales Digital Representative

Spectrum; West Columbia (SC); On-site; USD 37,000 - 70,000; Full time

Benefits offered by this job

Free and discounted Spectrum services

Comprehensive benefits package

Job summary

Spectrum is seeking a Call Center Sales Digital Representative in West Columbia, SC. This position offers competitive pay starting at $18/hour, with annual earnings exceeding $70,000 for top performers. You’ll handle inbound sales via calls, chats, and emails while driving customer satisfaction and sales growth.

Required qualifications include a high school diploma and proven sales techniques. Enjoy perks such as free and discounted Spectrum services and a comprehensive benefits package.

Qualifications

• Ability to read, write, speak and understand English.
• Proven sales techniques with consistent achievement of sales goals.
• Knowledge of cable communication products and services.

Responsibilities

• Handle inbound sales contacts via calls, chats and emails.
• Acquire new customers and upsell additional products and services.
• Drive sales potential by applying effective selling strategies.

Skills

Sales techniques

Knowledge of TV, internet, telephone services

Proficiency with computers and billing software

Strong prioritization and organizational skills

Education

High school diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.

What Our Call Center Sales Digital Representatives Enjoy Most About the Role

• Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
• Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
• Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
• Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
• Driving sales potential by consistently applying effective selling strategies and techniques.

Working Conditions

• Work in an office environment with variable hours that may include weekends, holidays, and split days off.

Required Qualifications

• High school diploma or equivalent

Skills & Abilities

• Ability to read, write, speak and understand English
• Proven sales techniques with consistent achievement of sales goals
• Knowledge of cable communication products and services (TV, internet, telephone)
• Proficiency with computers and billing software
• Strong prioritization and organizational skills

Preferred Qualifications

• 2+ years call center sales experience.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.