Call Center Representative - Work From Home

California Jobs; Los Angeles (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

Une entreprise leader dans le secteur des services financiers recherche un représentant du centre d'appels pour un poste de travail à domicile. Ce rôle implique la gestion d'appels entrants, le service à la clientèle et la résolution de problèmes. Avec un salaire compétitif allant jusqu'à 17 $ de l'heure et des commissions, cette opportunité offre également des bonus de signature et un environnement de travail collaboratif. Les candidats doivent avoir au minimum un diplôme de lycée et d'excellentes compétences en communication pour réussir dans ce rôle.

Benefits

Bonus de 500 $ à la signature

Assurance santé complète

Opportunité de croissance de carrière

Environnement de travail collaboratif

Qualifications

• Doit être ponctuel pour les shifts de travail.
• Expérience préalable dans un centre d'appels souhaitée.
• Capacité à travailler de manière autonome avec un minimum de supervision.

Responsibilities

• Répondre aux appels entrants de manière professionnelle.
• Écouter attentivement les demandes des clients et fournir des informations précises.
• Maintenir des enregistrements détaillés des interactions avec les clients.

Skills

Exceptional phone skills

Listening skills

Problem-solving abilities

Written communication skills

Verbal communication skills

Education

High School Diploma or GED

Job description

Call Center Representative - Work From Home

Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $17 per hour plus commission
- $500 sign-on bonus and monthly attendance bonus
- Comprehensive benefits package offered
- Opportunity for career advancement and growth within the organization
- Flexible remote work option available
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Answer inbound calls from prospective or current customers in a timely and professional manner
- Listen attentively to customer inquiries and provide accurate and helpful information
- Troubleshoot and resolve customer issues or concerns with empathy and efficiency
- Maintain detailed and accurate records of customer interactions
- Follow up with customers as needed to ensure satisfaction and provide additional assistance

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong problem-solving abilities to address customer concerns
- Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service role
- Familiarity with financial products and services
- Ability to work independently with minimal supervision

#FinancialServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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About the company

Notice

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