Call Center Representative - Part Time Seasonal

Penzeys Spices; Goerke's Corners (WI); On-site; USD 19,000 - 27,000; Part time

Job summary

Penzeys Spices is seeking dynamic, sincere, and kind individuals to join our call center team on a Part Time Seasonal basis in Brookfield, WI. Start now, and work until the end of January, with weekday and weekend availability required.

Responsibilities include taking spice orders, driving friendly conversations, picking and packing orders, and communicating promotions. A valid driver's license and comfort with basic computer tasks are required.

Qualifications

• Candidate should demonstrate strong customer-facing skills.
• Experience in call center or front-line support is a plus.
• Ability to work part-time seasonal hours including some weekends.

Responsibilities

• Place spice orders for customers over the phone.
• Engage customers with friendly conversations.
• Assist in picking and packing customer orders.
• Communicate current and upcoming promotions clearly.
• Resolve customer service issues promptly and professionally.
• Navigate basic computer systems and access email.
• Contribute to other duties and projects as needed.

Skills

Customer service

Phone support

Clear communication

Job description

Love people, cooking and making a difference? Visit our About Us Page - and read how together we are making the world a better place. Help us grow the kindness and compassion of Cooks into an ongoing movement for positive change. Come be a part of creating a more equitable world.

We are looking for dynamic, sincere, and kind individuals to join our call center staff Part Time Seasonally! Start now, and work till the end of January! This position would require some weekday, as well as weekend availability.

We work closely with our customers building relationships over the phone, providing support, and assisting in the day-to-day operations of a call center at our warehouse..

Some of the day to day tasks include...

• Placing spice orders for our customers
• Having great conversations
• Picking and packing customer orders
• Effectively communicating current and upcoming promotions
• Resolving customer service concerns
• Basic computer navigation
• Accessing email

and other duties and projects as needed.

Hours of operation are: Monday - Friday 8am - 5pm, Saturdays 9am - 3pm, and Sundays 11am - 4pm.The ability to work days, weekends, and some evenings, as well as a valid driver's license are required .Pay is $16.50 an hour. We are currently working at our Brookfield office location,19300 Janacek Ct, Brookfield, WI 53045.

At the very heart of cooking is the bedrock belief that when we give of ourselves and take time to care for others the world becomes a better place. This is the job.