Call Center Representative/Help Desk Remote Work From Home

California Jobs; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a passionate Call Center Representative/Help Desk professional for a remote position. You will provide exceptional customer service and technical support, ensuring customer satisfaction and maintaining a positive brand image. The role requires strong communication skills and the ability to work independently in a remote environment.

Qualifications

• Previous experience in a call center or help desk role.
• Ability to work independently and efficiently in a remote environment.
• Proficiency in using computer software and systems.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide technical support and troubleshooting assistance.
• Document all customer interactions and follow up as needed.

Skills

Communication

Problem Solving

Technical Support

Education

High school diploma or equivalent

Job description

Are you looking for a rewarding career opportunity that allows you to work from the comfort of your own home? The Gents Place Company is seeking a passionate and driven Call Center Representative/Help Desk professional to join our team in Dallas, TX. As a full-time remote worker, you will have the opportunity to provide exceptional customer service and technical support to our valued clients.**Job Overview:**As a Call Center Representative/Help Desk Remote Worker, you will be responsible for handling incoming calls and emails from customers, troubleshooting technical issues, and providing solutions in a timely and professional manner. You will play a key role in ensuring customer satisfaction and maintaining a positive brand image for our company.**Responsibilities:**- Answer incoming calls and respond to customer inquiries- Provide technical support and troubleshooting assistance- Document all customer interactions and follow up as needed- Collaborate with team members to resolve complex issues- Meet or exceed performance metrics and goals**Requirements:**- Previous experience in a call center or help desk role- Strong communication and problem-solving skills- Ability to work independently and efficiently in a remote environment- Proficiency in using computer software and systems- High school diploma or equivalentThe Gents Place Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. We comply with all applicable federal, state, and local laws regarding non-discrimination and advancement opportunities. **Please note that we do not inquire about criminal backgrounds in our hiring process.**If you are ready to take the next step in your career and join a dynamic team, apply now for the Call Center Representative/Help Desk Remote Work From Home position at The Gents Place Company. The salary range for this role is $26 to $30 per hour. We look forward to welcoming you to our team!
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