Call Center Representative (81752)

Chesterman Co. Coca-Cola; Omaha (NE); On-site; USD 36,000 - 42,000; Full time

Job summary

Chesterman Company seeks a Sales/Service Associate to maintain and grow cold drink sales through telecommunications with existing customers. This full-time role offers 7am-4pm shifts and $18.00 per hour.

The position involves 90-120 daily calls, taking orders, handling inquiries, and updating data entry systems in a fast-paced office. Qualifications include a high-school diploma and bilingual ability; 1+ year sales and 2 years customer service experience are required, with call center experience

Qualifications

• High-School Diploma or GED required.
• Bilingual ability is required.
• 1+ years sales experience required.
• 2 years customer service experience required.
• Call Center experience preferred.

Responsibilities

• Provide sales and service support averaging 90-120 calls daily.
• Call upon existing customers to receive beverage orders.
• Handle routine customer service inquiries.
• Update computerized data entry systems as necessary.
• React to change productively and handle other essential tasks as assigned.

Skills

Communication Skills

Computer Skills

Dexterity Skills

Problem Solving

Interpersonal Skills

English proficiency

Education

High-School Diploma/GED

Tools

CRM software

Data entry systems

Job description

Job Details

Job Location: Omaha - Omaha, NE 68117

Position Type: Full Time

Salary Range: $18.00 Hourly

Job Shift: Day Shift/1st Shift

Have you ever enjoyed Coca-Cola®, PowerAde®, Body Armor®, or Monster Energy® or perhaps sipped on a Gold Peak Tea®, SmartWater® or Minute Maid Juice®? If the answer is yes, then you know the Chesterman Company!We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary

To maintain and grow cold drink sales through telecommunications with existing customers.

Duties / Responsibilities

• Provide sales and service support averaging 90-120 service calls daily
• Call upon existing customers to receive their beverage orders
• Handle routine customer service inquiries
• Update computerized data entry systems as necessary
• Able to react to change productively and handle other essential tasks as assigned

Qualifications / Education / Experience

• High-School Diploma/GED
• Bilingual
• 1+ years general sales experience required
• 2 years customer service experience required
• Call Center experience preferred

Required Skills / Abilities

• Communication Skills
• Computer Skills
• Dexterity Skills
• Problem Solving
• Interpersonal Skills
• Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment

Works in air conditioned office.

Physical Requirements

• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
• Regularly sitting
• Occasional reaching, squatting, and bending
• Ability to lift/carry <20lbs
• Ability to push/pull <20lbs

Job Status

Full Time

Work Schedule

Monday-Friday; 7am-4pm

Equal Employment Opportunity Mandate

EOE

Pay

$18.00 per hour