Call Center Representative

Cellular Sales

Seabrook (TX)

On-site

USD 35,000 - 55,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Cellular Sales is looking for a full-time Call Center Representative in Seabrook, Texas. The ideal candidate will support the sales force by generating sales leads and handling customer inquiries through phone and text. The role demands a high school diploma or GED, a positive attitude, and effective communication skills. Candidates should have a minimum of two years of related work experience, preferably in a call center or customer service environment. Join Cellular Sales for exceptional income potential in a supportive family atmosphere.

Qualifications

Must have a high school diploma or equivalent; college degree preferred.
Minimum two years of related work experience required.
Experience in a call center or customer service environment is a plus.

Responsibilities

Provide ongoing support to the current sales force.
Follow up on distributed leads and handle customer inquiries.
Generate store traffic and contribute to market success.

Skills

Attention to Detail

Oral Communication

Planning and Organizing

Problem Solving

Written Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Cellular Sales – Call Center Representative

Cellular Sales is a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

Job Description

Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. The role seeks to build off the current foundation and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.

Essential Functions

Follow up on distributed leads
Generate store traffic and contribute to the market's success
Handle customer inquiries both by phone and text
Support the sales force by generating sales leads
Follow communication scripts when handling different topics
Research required information using available resources
Provide customers with product and service information
Take feedback and criticism to improve productivity and character

Competencies

Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Identifying problems and issues of varying complexities and finding effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well‑organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

Must be able to sit for long periods of time. This role is largely sedentary but requires some filing, lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Position Type / Expected Hours of Work

This is a full‑time position.

Travel

No travel is expected for this position.

Required Education and Experience