Call Center Representative

BCI Acrylic Inc.; Lincoln (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Starting pay $20/hr

Commission opportunities

Performance bonuses

Paid training

Advancement opportunities

Established, growing company

Supportive team environment

Full-time position

Job summary

Oakwood Remodeling Group in Rocklin, CA is seeking a Call Center Representative to be the first point of contact for homeowners exploring bathroom remodeling options. You will engage with prospects, identify needs, and schedule in-home consultations with our design team.

The role offers a starting pay of $20/hour, commission opportunities, performance bonuses, paid training, and clear opportunities for advancement within a growing company.

Qualifications

• Excellent communication, positive attitude, and high energy.
• Able to schedule appointments and manage calendars.
• Basic computer and data entry skills are required.

Responsibilities

• Contact homeowners regarding bathroom remodeling services.
• Schedule free in-home consultations.
• Follow scripts and appointment-setting processes.
• Answer questions from prospective customers.
• Confirm and update scheduled appointments in the system.
• Enter customer information into the CRM.
• Follow up with leads expressing interest.
• Help keep the sales team booked with qualified appointments.

Skills

Excellent communication

Positive and energetic

Comfortable speaking with homeowners

Strong work ethic and dependable

Overcome objections

Basic computer skills

Data entry skills

Call center experience

Tools

CRM software

Job description

Call Center Representative

Oakwood Remodeling Group Rocklin, CA

$20/hr Base Pay + Commission + Bonus Opportunities

Oakwood Remodeling Group is seeking motivated Call Center Representatives to join our growing team in Rocklin, CA.

As a Call Center Representative, you'll be the first point of contact for homeowners interested in improving their homes. You'll engage with prospective customers, identify their needs, and schedule appointments for our design consultants. This role is perfect for someone who enjoys helping people, building relationships, and working in a fast-paced, goal-oriented environment

If you enjoy talking with people, are competitive, and want the opportunity to earn more than your hourly wage through performance incentives, we'd love to meet you.

What We Offer

• Starting pay of $20 per hour
• commission opportunities
• Performance bonuses
• Paid training
• Advancement opportunities
• Established, growing company
• Supportive team environment
• Full-time position

What You'll Do

• Contact homeowners regarding our bathroom remodeling services
• Schedule free in-home consultations
• Follow proven scripts and appointment-setting processes
• Answer questions from prospective customers
• Confirm, update, and maintain scheduled appointments
• Enter customer information into our system
• Follow up with leads who have expressed interest
• Help keep our sales team booked with qualified appointments

What We're Looking For

• Excellent communication skills
• Positive and energetic personality
• Comfortable speaking with homeowners throughout the day
• Strong work ethic and dependable attendance
• Ability to overcome objections and stay motivated
• Basic computer and data entry skills
• Previous call center, customer service, appointment setting, telemarketing, or sales experience is a plus

Join a Company That Is Growing

For more than 25 years, Oakwood Remodeling Group has helped homeowners transform their bathrooms with beautiful, durable, and low-maintenance remodeling solutions. We're looking for people who enjoy helping others, thrive in a fast-paced environment, and want an opportunity to grow with a winning team.