Call Center Agent - Home Remodeling ($20/hr, Commission)

BCI Acrylic Inc.; Lincoln (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Starting pay $20/hr

Commission opportunities

Performance bonuses

Paid training

Advancement opportunities

Established, growing company

Supportive team environment

Full-time position

Job summary

Oakwood Remodeling Group in Rocklin, CA is seeking a Call Center Representative to be the first point of contact for homeowners exploring bathroom remodeling options. You will engage with prospects, identify needs, and schedule in-home consultations with our design team.

The role offers a starting pay of $20/hour, commission opportunities, performance bonuses, paid training, and clear opportunities for advancement within a growing company.

Qualifications

• Excellent communication, positive attitude, and high energy.
• Able to schedule appointments and manage calendars.
• Basic computer and data entry skills are required.

Responsibilities

• Contact homeowners regarding bathroom remodeling services.
• Schedule free in-home consultations.
• Follow scripts and appointment-setting processes.
• Answer questions from prospective customers.
• Confirm and update scheduled appointments in the system.
• Enter customer information into the CRM.
• Follow up with leads expressing interest.
• Help keep the sales team booked with qualified appointments.

Skills

Excellent communication

Positive and energetic

Comfortable speaking with homeowners

Strong work ethic and dependable

Overcome objections

Basic computer skills

Data entry skills

Call center experience

Tools

CRM software

Job description

Oakwood Remodeling Group in Rocklin, CA is seeking a Call Center Representative to be the first point of contact for homeowners exploring bathroom remodeling options. You will engage with prospects, identify needs, and schedule in-home consultations with our design team.

The role offers a starting pay of $20/hour, commission opportunities, performance bonuses, paid training, and clear opportunities for advancement within a growing company.