Call Center Associate

Same Day Water Heaters; Georgia; On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

$16–$17/hr starting pay

Health, Vision, Dental, and Life Insurance options

Incentive bonuses for performance

Casual dress code

Flexible scheduling

Supportive work environment

Job summary

A growing national call center seeks a Call Center Associate to enhance customer service experiences through inbound and outbound calls. Ideal candidates are energetic, positive, and possess strong communication skills. Responsibilities include managing customer schedules, providing information, and maintaining organized records. This position offers a starting pay of $16–$17/hr, flexible scheduling, and a supportive, family-oriented work culture. Join us in ensuring our customers receive the best service possible!

Qualifications

• Must be comfortable using call scripts.
• Must have a flexible schedule.

Responsibilities

• Handle inbound and outbound calls with a smile.
• Help customers schedule appointments quickly.
• Share information about services and answer questions.
• Keep notes organized in the system.
• Use problem-solving skills for great customer experience.

Skills

Great energy

Positive attitude

Clear communication

Problem-solving skills

Reliability

Job description

💧Now Hiring: Call Center Associate – Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you’re not just another voice on the phone — you’re part of a tight-knit team that works hard, laughs often, and supports one another like family.

We’re a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we’re looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment — this is the place for you!

🌟What You’ll Do

• Handle inbound and outbound calls with a smile (yes, customers can hear it!)
• Help customers schedule their appointments quickly and easily
• Share information about our services and answer product questions
• Keep notes organized and accurate in our system
• Use your problem‑solving skills to make every call a great experience

💪What Makes You a Great Fit

• You bring great energy and a positive attitude to every call
• You’re comfortable using scripts for guidance
• You communicate clearly and professionally — and love helping others
• You’re reliable, punctual, and ready to grow with a team that values you
• Flexibility to work different days/shifts — we’re open 7 days a week

💼Perks & Benefits

• $16–$17/hr starting pay
• Health, Vision, Dental, and Life Insurance options
• Incentive bonuses for performance & teamwork
• Casual dress code— jeans & sneakers totally welcome
• Flexible scheduling
• A supportive, family-style work environment where your ideas matter