Call Center Agent

Biz Voice Boost; Fort Lauderdale (FL); On-site; USD 48,000 - 53,000; Full time

Job summary

Biz Voice Boost in Fort Lauderdale, FL seeks a motivated Call Center Agent focused on sales to engage prospective and existing customers by phone, uncover needs, and promote relevant products and services. You will build relationships, qualify leads, and drive measurable sales goals in a fast-paced, collaborative environment.

The role emphasizes excellent communication, active listening, and a results-driven mindset, with ongoing training and opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening needed.
• Confident speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Sales or call center experience is a plus but not required.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Answer customer questions and provide accurate product information.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Goal-oriented

Persuasion

Relationship-building

Organizational skills

Multitasking

Reliability

Self-motivation

Education

High school diploma or equivalent

Job description

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a motivated and sales-focused Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Contact prospective and existing customers by phone.
• Present products and services clearly and professionally.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Answer customer questions and provide accurate product information.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Additional Information

• Competitive salary of $48,000 – $53,000 per year.
• Full-time employment.
• Opportunities for professional growth and advancement.
• Ongoing training and skill development.
• Opportunities to develop leadership, communication, and client-management skills.
• Collaborative and supportive work environment.
• Exposure to a variety of campaigns, clients, and communication projects.
• Opportunities to take on additional responsibilities as you grow within the organization.
• Clear pathways for long-term career development.