Customer Service Representative

Alphabe Insight Inc; Fort Lauderdale (FL); On-site; USD 46,000 - 53,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development

Collaborative team environment

Competitive salary

Job summary

Biz Voice Boost in Fort Lauderdale is seeking a Customer Service Representative to deliver professional support by phone, email, and in person, ensuring a responsive customer experience.

You will provide accurate information about services, assist with scheduling, document interactions, and follow up on requests while maintaining a friendly, organized, and dependable approach in a collaborative team.

Qualifications

• Strong verbal and written communication skills.
• Friendly and professional approach.
• Good organizational and problem-solving skills.
• Basic computer and data-entry abilities.
• Ability to manage multiple requests.
• Dependable and punctual.
• Previous customer service experience is preferred but not required.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information about company services and processes
• Assist with scheduling and appointment confirmations
• Document customer interactions and update records
• Follow up on customer requests
• Communicate customer concerns to the appropriate team members
• Maintain a professional customer service environment

Skills

Communication

Professionalism

Organization

Data entry

Multitasking

Reliability

Customer service exp

Job description

• Compensation: USD 3800 - USD 4400 - monthly

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Position Overview

The Customer Service Representative provides professional assistance to customers by answering questions, handling requests, and coordinating follow-up. The position plays an important role in maintaining a positive and responsive customer experience.

Key Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information about company services and processes
• Assist with scheduling and appointment confirmations
• Document customer interactions and update records
• Follow up on customer requests
• Communicate customer concerns to the appropriate team members
• Maintain a professional customer service environment

Qualifications

• Strong verbal and written communication skills
• Friendly and professional approach
• Good organizational and problem-solving skills
• Basic computer and data-entry abilities
• Ability to manage multiple requests
• Dependable and punctual
• Previous customer service experience is preferred but not required

Additional Information

• Competitive Salary: $53,000 – $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.