Calibration & Quality Records Specialist

ttmtechnologies; City of Syracuse (NY); On-site; USD 45,000 - 72,000; Full time

Job summary

TTM Technologies, Inc. is seeking a Quality Assurance/Calibration-focused professional in Syracuse, NY to maintain calibration databases and quality records, process RMAs, and support audits.

You will coordinate inspections, ensure controlled documents are current, and help drive continuous improvement across Quality, Operations, and Supply Chain. The role emphasizes strong English communication, attention to detail, and the ability to work with cross-functional teams in a fast-paced

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years of manufacturing experience preferred.
• Experience with calibration systems and document control.
• Experience with GD&T on manufacturing drawings helpful.
• PCB experience preferred, but not required.
• Experience with ETQ Reliance and Oracle a plus.

Responsibilities

• Maintain the calibration database for all inspection, measuring, and test equipment.
• Schedule calibration activities and coordinate with internal teams and external calibration providers.
• Track calibration status, certificates, and out-of-tolerance conditions.
• Ensure calibration records are accurate, complete, and retained per record-retention requirements.
• Process RMAs in accordance with company procedures.
• Log, track, and route customer complaints to appropriate functions.
• Ensure timely investigation support and communication with internal teams.
• Maintain complaint and RMA records, metrics, and closure status.
• Coordinate customer and third-party source inspections.
• Assist with internal and external audits (ISO 9001 / AS9100 / customer audits).
• Maintain quality records and databases.
• Ensure controlled documents are reviewed, approved, released, and distributed correctly.
• Track quality metrics and provide status reports as requested.
• Support continuous improvement and corrective action activities.
• Develop customer relationships through collaboration, respect, professionalism, trust and integrity.
• Listen to and understand customer requirements taking prompt, appropriate action.

Skills

Calibration management

Quality documentation

Customer RMAs

Data tracking

English communication

Education

High school diploma

Tools

ETQ Reliance

Oracle

Job description

TTM Technologies, Inc. is seeking a Quality Assurance/Calibration-focused professional in Syracuse, NY to maintain calibration databases and quality records, process RMAs, and support audits.

You will coordinate inspections, ensure controlled documents are current, and help drive continuous improvement across Quality, Operations, and Supply Chain. The role emphasizes strong English communication, attention to detail, and the ability to work with cross-functional teams in a fast-paced