CalAIM ECM Care Manager (JR 5881)

PATH (People Assisting the Homeless); California; On-site; USD 40,000 - 48,000; Full time

Job summary

PATH (People Assisting the Homeless) in San Jose, CA is seeking a CalAIM ECM Case Manager to coordinate member medical care and navigation of the health care system while ensuring housing stability.

The role focuses on individualized service planning, ISP development, referrals, and collaboration with a multidisciplinary team. Driving is required; this is a full-time, non-exempt position with a strong commitment to social justice and outcomes.

Qualifications

• Analytical mindset to gather and interpret data, identify trends and inform decisions.
• Collaborate effectively with colleagues, participants and stakeholders to achieve goals.
• Clear written and verbal communication to inform and engage participants and teams.
• Proactively take initiative and act to resolve issues and improve processes.
• Apply critical thinking to assess information and make sound decisions.
• Uphold ethics and professional boundaries in all interactions.

Responsibilities

• Conduct intake and develop individualized service plans addressing housing, income and personal goals.
• Provide referrals and linkages to resources to meet ISP goals.
• Complete program assessments (e.g. VI-SPDAT) and maintain documentation per PATH policies.
• Perform 90-day reviews and monitor progress toward housing stability.
• Maintain complete participant files with required documents.

Skills

Analytical skills + attention to data

Collaboration

Communication

Creativity & initiative

Critical thinking

Ethics & boundaries

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live .

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state .

JR 5881

CalAIM ECM Case Manager

San Jose, CA

Salary: $28.58 - $34.84 per hour

Pay Frequency: 24 Pay Periods Per Year

Full Time

Non-Exempt

Driving Required

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

--

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our San Jose team as the CalAIM ECM Case Manager at the Evans Lane office.

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE JOB

This role as Care Manager under CalAIM's Enhanced Care Management program will focus on member medical care coordination, assist in navigation of the health care system, and work with other team members to ensure the medical and housing stability of each participant. Position Responsibilities include:

• Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs


• Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals


• Completes program specific assessments (e.g. VI-SPDAT)


• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake


• Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents

WHAT YOU BRING

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.


• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.


• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.


• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.


• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.


• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.

MANDATORY REQUIREMENTS

Regardless of qualifications, candidates must:

• Have employment eligibility verification


• Have or be able and willing to obtain CPR/First Aid training


• Successfully complete the following as a condition of hire:




• Tuberculosis Test


• Background Screening


• Drug Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation


• A valid driver's