Cake Designer & Cupcake Artist — Flexible Hours

Food City; Fultondale (AL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Ins

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City in Alabama is seeking a Customer Service Associate to support our mission of running the best store in town. You will greet customers, assist with product needs, and help maintain bakery displays, including decorating cakes, cupcakes, and cookies.

This role emphasizes teamwork, reliability, and the ability to handle on-site tasks with a customer-first mindset. Prior food service is a plus, but not required, and training will cover all duties.

Qualifications

• Must be 18 years of age or older.
• Food Service experience a plus, but not required.
• Ability to meet standard Physical, Mental, and Visual demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Ensure efficient and courteous customer service at all times in support of the company mission to Run the Best Store in Town.
• Maintain a positive attitude; create an atmosphere of friendliness and fun through teamwork.
• Greet and speak to customers; provide prompt, courteous, and efficient service.
• Prepare and produce Quality food & products to meet or exceed customer & company expectations.
• Decorate specialty cakes, including use of photo cake computer; decorate cupcakes and cookies.
• Maintain cookie and cake cases; take telephone orders for food and specialty cakes.

Skills

Customer service

Teamwork

Communication

POS experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Food City in Alabama is seeking a Customer Service Associate to support our mission of running the best store in town. You will greet customers, assist with product needs, and help maintain bakery displays, including decorating cakes, cupcakes, and cookies.

This role emphasizes teamwork, reliability, and the ability to handle on-site tasks with a customer-first mindset. Prior food service is a plus, but not required, and training will cover all duties.