Cake Decorator: Stunning Cakes & Warm Customer Experience

Kroger Family of Companies; Albuquerque (NM); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Family of Companies in Albuquerque is seeking a bakery associate to create outstanding customer experiences, keep a safe, clean environment, and assist the department manager in meeting sales and quality standards. You will answer questions, know products, offer samples, bake wedding cakes on request, decorate items, and ensure freshness by checking dates and using bakery equipment.

Strong communication, basic math, and the ability to handle stress are required; second language skills are

Qualifications

• Retail experience in a customer-focused environment.
• Bakery or cake decorating experience.
• Ability to handle stressful situations.
• Basic math skills.
• Effective communication skills.
• Second language skills (spoken, reading, or writing) preferred.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of department products and respond to questions; suggest items.
• Offer samples and assist with bakery requests; bake wedding cakes per customer requests using proper equipment.
• Recommend bakery items to ensure customers find what they want.
• Check product quality and freshness; monitor dates and operate bakery equipment safely.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the department manager.
• Navigate store layout to locate products and stay current with ads.
• Maintain inventory awareness and note stock discrepancies.
• Adhere to health, safety, and civil code regulations; follow loss prevention and safety procedures.
• Report safety risks or illegal activity and assist management as needed.
• Perform essential job functions with or without reasonable accommodation.

Skills

Retail experience

Bakery/cake decorating experience

Stress management

Basic math

Communication skills

Second language

Job description

Kroger Family of Companies in Albuquerque is seeking a bakery associate to create outstanding customer experiences, keep a safe, clean environment, and assist the department manager in meeting sales and quality standards. You will answer questions, know products, offer samples, bake wedding cakes on request, decorate items, and ensure freshness by checking dates and using bakery equipment.

Strong communication, basic math, and the ability to handle stress are required; second language skills are