Cake Decorator - Store 366

Kroger; South Lyon (MI); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger is seeking a bakery department team member to create an outstanding customer experience through exceptional service.

You will assist the department manager in achieving sales and profit goals while maintaining quality standards and upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• Cake decorator certification is required to be obtained after employment.
• Bakery/cake decorating experience is required.
• Retail experience is required.
• Ability to handle stressful situations.
• Effective communication skills are necessary.
• Knowledge of basic math is required.

Responsibilities

• Create a welcoming environment for customers by answering questions about bakery products.
• Gain and maintain knowledge of products in the bakery department and suggest items.
• Offer product samples and prepare bakery items including wedding cakes using proper equipment.
• Recommend bakery items to meet customer needs and wants.
• Check product quality, monitor dates, and use bakery equipment per guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items as requested.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Cake decorating

Retail experience

Effective communication

Stress management

Basic math

Education

Cake decorator certification (to be obtained)

Job description

Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Minimum Qualifications

• Obtain cake decorator certification once employed.
• Bakery/cake decorating experience.
• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.