Cake Decorator II (Full-Time)

Festival Foods; Hales Corners (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate Discount

Weekly Pay

Advanced Scheduling

Vision & Dental Insurance

401(k) Match

Paid Parental Leave

Job summary

Festival Foods in Hales Corners, Wisconsin, is seeking a Cake Decorator II (Full-Time) to join the Bakery department. You will use artistic skills to craft beautiful decorated desserts for guests and events, ensuring high quality and guest satisfaction.

The role involves cake decoration, display creation, order fulfillment, and maintaining department cleanliness and food safety. Strong guest service and attention to detail are essential, with opportunities for growth and a generous associate

Qualifications

• Artistic talent to craft visually appealing bakery items.
• Strong customer focus to interact effectively with guests.
• Meticulous attention to detail to ensure decorated products meet quality standards.

Responsibilities

• Provide exceptional guest service by greeting and assisting guests.
• Top, finish, and decorate cakes, pies, cookies, and other bakery items.
• Create eye-catching displays to drive sales and attract guests.
• Exceed guest expectations with beautiful, custom decoration for special orders.
• Manage stock and rotate products to maintain freshness.
• Plan production tasks to ensure back stock is available.
• Maintain product freshness by rotating stock and removing expired items.
• Assist guests with finding items and taking cake orders.
• Answer telephone inquiries with proper etiquette and assist guests.
• Support team and uphold Festival culture and performance expectations.

Skills

Artistic talent

Customer focus

Attention to detail

Job description

Hales Corners

Full-Time

ABOUT FESTIVAL FOODS

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join our Festival Foods team as a Cake Decorator!

Job Title Cake Decorator II (Full-Time)

Reports To Bakery Manager

At Festival Foods, our Cake Decorators bring artistry and imagination to life, creating beautiful and uniquely decorated bakery items that leave lasting impressions on our guests. As a Cake Decorator II, you’ll utilize your creative talents to craft stunning desserts for special occasions, ensuring that each product meets the highest standards of quality and guest satisfaction.

Our bakery plays a pivotal role in crafting unforgettable experiences for guests’ events and everyday moments alike, ranging from special occasions to everyday indulgences.

What You’ll Do

• Provide Exceptional Guest Service Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Artistic Cake Decoration Top, finish, and decorate a variety of bakery products, including bars, pies, cookies, doughnuts, cupcakes, and cakes.
• Create Eye-Catching Displays Drive sales by creating visually appealing and attractive bakery items that catch the eye of our guests.
• Exceed Guest Expectations Deliver beautiful, creative, and uniquely decorated special orders that align with each guest’s specific requests.
• Reduce Shrink Minimize waste by reducing mistakes and using the appropriate quantity of icing and other supplies.
• Stock Management Fill, rotate, and remove decorated products from the sales floor and service case, ensuring displays are always fresh and appealing.
• Production Planning Plan production tasks to ensure an adequate supply of back stock is available to replenish the sales floor and service case as products are sold.
• Freshness Maintenance Maintain product freshness by rotating stock, ensuring closer-dated products are sold first, and removing outdated or unacceptable items from sale.
• Guest Interaction Provide excellent customer service by assisting guests with finding items, taking orders for cakes and special requests, and working with them to create their vision for a product.
• Telephone Assistance Answer phone calls with proper etiquette, providing guests with the information or assistance they need.
• Team Support Reinforce Festival culture, guest service, and performance expectations within the department, supporting your team as needed.
• Supply Management Maintain adequate levels of supplies in the cake decorating area, replenishing packaging, icing, decorative accents, and other necessary items.
• Department Contribution Assist other areas of the bakery department as available and requested, contributing to overall department goals and objectives.
• Cleanliness Contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor.
• Food Safety Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
• Honor Commitments Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team Other duties as assigned

What We're Looking For

• Artistic Talent A strong artistic sense and the ability to create visually appealing and creative bakery items.
• Customer Focus Ability to interact effectively with guests and understand their needs.
• Attention to Detail Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Standing for extended periods of time (80% of the time)
• Lifting up to 50 pounds on an occasional basis (30% of the time)
• Frequently near moving machinery (60% of the time)
• Occasional exposure to extreme temperatures (20% of the time)
• Repetitive motion of hands and wrists (90% of the time)

Work Schedule

The Cake Decorator II is a position with a work schedule that typically includes mornings, afternoons, and weekends, along with the flexibility to work evenings and holidays as needed.

Become a part of our bakery team and use your creativity to enhance our guests' special occasions. We offer a supportive work environment, opportunities for growth, and the chance to make every celebration a bit sweeter with your artistic touch

WHY YOU'LL LOVE IT HERE

• Associate Discount Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

5600 S 108th St

Hales Corners

WI

53130