Cake Decorator & Guest Experience Specialist

Lowes Foods; Wake Forest (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Lowes Foods in Wake Forest, NC is seeking a friendly bakery clerk to greet guests, prepare and package bakery items, and help maintain product quality and display standards. You will assist with cake decoration, labeling, and production sheets to support daily bakery operations.

This role emphasizes guest service, teamwork, and the ability to lift items as part of a fast-paced store environment. Prior experience is helpful, but a positive attitude and reliability are essential.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (icing, decorating, pricing, packaging and labeling).
• Maintain product level, quality and freshness.
• When requested perform bakery clerk functions.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Properly cleans work area, couplers and decorating bags.
• Maintain the organization of the freezer, including proper rotation of product according to variety.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Properly rotates icings (including how to read dates of icings) and scrapes down buckets.
• Use cake manual as reference material.
• Write on cakes.
• Properly mix colors according to color chart.
• Makes the use of the airbrush.
• Use cake production sheet.
• Achieve budgeted sales, shrink and profits for the cake section of the bakery.
• Perform all other duties as assigned by management.
• Performs Front Porch duties to ensure “guest arrival” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly, outgoing personality

Teamwork

Lifts 25 lbs

Reading/comprehension

Guest service

Age 18+

Stamina

Job description

Lowes Foods in Wake Forest, NC is seeking a friendly bakery clerk to greet guests, prepare and package bakery items, and help maintain product quality and display standards. You will assist with cake decoration, labeling, and production sheets to support daily bakery operations.

This role emphasizes guest service, teamwork, and the ability to lift items as part of a fast-paced store environment. Prior experience is helpful, but a positive attitude and reliability are essential.