Cake Decorator - Full Time

Whole Foods Market IP. L.P.; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Bakery Decorator where your artistic talents will shine! You'll create and decorate a variety of delicious bakery items, ensuring every detail meets high-quality standards. This role is essential in providing outstanding service and delightful treats to customers, while also supporting company values and food safety compliance. With opportunities for creativity and customer interaction, this position offers a dynamic work environment where you can thrive. If you have a passion for baking and a commitment to excellence, this is the perfect opportunity for you!

Qualifications

• 6-12 months of retail or restaurant experience required.
• Must complete Bakery Decorator Apprentice training or equivalent.

Responsibilities

• Assemble and decorate cakes, tarts, and special-order items.
• Provide excellent customer service and maintain product quality.

Skills

Cake and pastry decorating skills

Intermediate piping techniques

Color theory understanding

Recipe following and time management

Advanced knife handling

Basic math skills

Strong communication skills

Customer service skills

Ability to work in a fast-paced environment

Education

Retail or restaurant experience

Bakery Decorator Apprentice training

Tools

Knives

Electric pallet jacks

Job description

As a Bakery Decorator, you'll be responsible for all duties related to creating and decorating cakes, tarts, pastries, and special-order items. You'll use your artistic talents to build and finish all specialty bakery goods, ensuring that every detail is just right. As a Bakery Decorator, you'll play a critical role in upholding our differentiators by providing outstanding service and delicious treats to our customers that meet our quality standards. In addition to following these procedures, you'll also be expected to support our Core Values and goals, promote companywide, regional, and store programs and initiatives, ensuring strict adherence to all applicable Food Safety and compliance duties required in the department.

Job Responsibilities

• Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.
• Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand. Complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product.
• Prioritize production lists and recommend adjustments as needed.
• Merchandise and showcase products in the sales display case to satisfy and delight customers. Monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures.
• Provide guidance and support for Bakery Decorator Apprentices and other Team Members.
• Create special order cake designs based on customer preferences.
• Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.
• Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing.
• Perform other duties as assigned.

Skill Requirements

• Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders.
• Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes.
• Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue.
• Ability to follow recipes, directions, and procedures; effective time management and organization skills.
• Advanced knife handling, tool, and equipment safety.
• Basic math skills for recipe conversions and modifications.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Experience

• Minimum of 6-12 months retail or restaurant experience.
• Complete the Bakery Decorator Apprentice training program, or equivalent experience.
• Prior experience within a professional bakery or grocery retail, preferred.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.