Cake Decorator

The Cookie Place Inc; Des Peres (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a creative Cake Decorator to join their team. In this exciting role, you will craft beautiful and delicious cakes and cookies that delight customers. You will work closely with management to ensure orders are completed to perfection while providing exceptional customer service. This position offers you the chance to showcase your artistic skills and contribute to a fun and vibrant atmosphere. If you have a passion for baking and a knack for decoration, this opportunity is perfect for you!

Qualifications

• 2-5 years of retail or food service management experience required.
• 1-2 years of cake decorating experience preferred.

Responsibilities

• Decorate cakes and cookies according to customer specifications.
• Ensure cleanliness of the store and preparation areas.
• Coach and develop associates to meet operational goals.

Skills

Customer Service Skills

Cake Decorating

Verbal Communication

Multi-tasking

Attention to Detail

Team Player

Education

High School Diploma

Tools

Oven

Decorating Templates

Register

Job description

1. Job Profile: Cake Decorator

Location: Operations

Reports To: Store Manager/Assistant Manager

Position Purpose

At Great American Cookies, the Cake Decorator creates fun, beautiful, and delicious cakes and cookies for our customers. This position is critical in the marketing and displays of our products.

The Cake Decorator works under the supervision of the Store Manager and Assistant Manager to create, market, and deliver the highest quality of customized cakes and cookies to our guests.

Dimensions

This position reports to the Store Manager in a particular operating location. The Cake Decorator is responsible for icing and decorating custom cakes and other products based on customer and company specifications. Additionally, they are responsible for maximizing sales growth, operating their store per company standards, and delivering exceptional customer service consistent with the culture of The Cookie Place, Inc.

Primary Accountabilities

In addition to following The Cookie Place, Inc.'s policies and procedures, principal accountabilities are, but are not limited to:

Operations and Financial Management

• Decorate cookies and cakes with a wide variety of templates.
• Create custom designs based on customer specifications.
• Work closely with management to ensure all orders are completed.
• Serve customers and create an exciting experience.
• Prepare ingredients for baking and decorating.
• Operate an oven and bake ingredients within standard constraints.
• Ensure cleanliness of the store and all preparation areas.

People Management

• Coach and develop associates to meet operational goals.
• Serve guests and create an exciting experience.
• Operate a register and ensure accountability of money and cash handling procedures are followed.

Administrative Management

• Ensure that all Company policies and procedures are followed.

Other:

• Adhere to all Great American Cookie and The Cookie Place, Inc. standards.
• Perform other duties as required.

Position Specifications

• 2-5 years of retail and/or food service management.
• 2-5 years of customer service experience.
• 1-2 years of cake decorating experience.
• Excellent customer service skills.
• Good verbal communication.
• Ability to multi-task.
• Attention to detail.
• Must be a team player.
• Must be 18+ years of age.