Cake Decorator

Dairy Queen; Andover (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Dairy Queen is seeking a friendly cake decorator to join our team in a fast-paced environment. You will decorate cakes, greet guests, and ensure quality service while upholding health and safety standards.

Bring cake decorating experience and a positive attitude to create memorable experiences for fans and contribute to a cohesive team. Training provided as needed.

Qualifications

• Cake decorator’s certificate and/or previous cake decorating work.
• Follow health and safety rules and local regulations.
• Maintain positive attitude and professional demeanor on shift.

Responsibilities

• Be an ambassador of the Dairy Queen brand and provide fan-first service.
• Assemble and decorate soft serve and Blizzard cakes, including icing and edible images.
• Greet fans, answer questions about ingredients and preparation, and resolve concerns.
• Maintain a clean, safe, and inviting environment for guests and team members.
• Work cooperatively with managers and teammates to deliver high-quality service.

Skills

Cake decorating

Customer service

Teamwork

Education

Cake decorator certificate

Job description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Bring to life fans’ imagination through the art of cake decorating
• Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Answer fan questions about product ingredients and preparation
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Competent and proficient with cake decorating tools
• Cake decorator’s certificate and/or previous cake decorating work
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!