Copy of Cake Artist

Dairy Queen; La Feria (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Dairy Queen is seeking a cake decorator at our La Feria location to create cake products that meet quality standards and delight customers. You will decorate with icing, gel, edible images, and letterings, and help maintain a clean, organized cake area throughout your shift.

The role requires decorating skills, customer service excellence, and the ability to work quickly in a busy restaurant. Prior portfolio samples are helpful; a cake decorator certification is preferred but not required.

Qualifications

• Experience with cake decorating using gel, icing, air brush, edible images.
• Cake decorator certification strongly preferred.
• Ability to work in a high-volume restaurant and stay fast under pressure.
• Strong coordination to reproduce drawings from images.

Responsibilities

• Prepare and decorate cake products according to customer specifications.
• Properly and safely operate and maintain cake and soft serve equipment.
• Maintain an adequate inventory of decorated cakes and back-up stock.
• Keep display freezer full with attractive cake varieties.
• Conduct sampling and actively sell products.
• Take and fill customer cake orders in a professional manner.
• Be pleasant and alert to customer needs and work as a team.
• Clean work area, organize, stock needed items and keep area sanitary.
• Wash counters, tables, restrooms, trash receptacles; assist with cleaning tasks.
• Inform supervisor promptly of problems or unusual matters of significance.

Skills

Decorating skills

Customer service

Attention to detail

Portfolio samples

Work under pressure

Job description

Description

Job Description

Since 1940, Dairy Queen® has been one of the world’s best known and loved brands because they have created extraordinary Fan experiences. Lynn Lee Inc. / FalCo. LLC , as a franchisee of forty-one Dairy Queens and growing, works hard every day to protect and maintain the continued success of the Dairy Queen Brand by treating all team members and fans in a way that creates smiles and loyalty. We are a performance-driven organization and firmly believe that our employees are the catalyst to the success of the company. With success as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities through a strong performance and values-minded culture.

Cake Artists assemble and prepare soft serve and cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. They ensure all cake products meet the Dairy Queen standards of quality and excellence.

RESPONSIBILITIES

• Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
• Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards.
• Maintain an adequate inventory of decorated cakes at all times, including back‑up cakes during holidays, national promotions and other peak cake occasions.
• Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
• Conducts sampling and actively sells products.
• Take and fill customer cake orders in a professional and timely manner.
• Be pleasant and alert to customer needs.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items.
• Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick‑up, trash removal and other maintenance and cleaning activities.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by management staff.

WORKING CONDITIONS

Must have ability to:

• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 50 pounds, and repetitive hand and wrist motion.
• Must be able to work in and out of different temperature ranges.

QUALIFICATIONS

• Qualified candidates must exhibit exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs through examples such as a portfolio.
• Cake decorator’s certification is strongly preferred.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Coordination skills to follow instructions and duplicate drawings and letters from projected images.
• Practice established food-handling procedures to meet any local health regulations.
• Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
• Must have excellent