Cake Decorator

Workstream; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen in Roanoke, VA is seeking a passionate cake decorator to create eye‑catching Blizzard cakes and decorate with icing, edible images, and more. You will greet fans, deliver fast, friendly service, and uphold health and safety standards in a busy kitchen.

Ideal candidates have cake decorating certification or relevant experience, good people skills, and a positive attitude. Join our team and help create smiles for fans and families daily.

Qualifications

• Cake decorator's certificate or proven cake decorating work.
• Positive communication with guests and team members.
• Adherence to food handling procedures and health regulations.

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professionalism.
• Prepare soft serve and Blizzard cakes, decorating with icing and images.
• Greet fans warmly and deliver fan-first service.
• Prepare food items quickly and in accordance with safety standards.
• Answer questions about ingredients and preparation.
• Maintain a positive, clean, safe environment and support team members.

Skills

Cake decorating

Education

Cake decorator certification

Tools

Cake decorating tools

Job description

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Bring to life fans' imagination through the art of cake decorating
• Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Answer fan questions about product ingredients and preparation
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Competent and proficient with cake decorating tools
• Cake decorator's certificate and/or previous cake decorating work
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant