Cajero del banco / Representante de atención al cliente

Homewood Federal Savings Bank; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Competitive salary

Job summary

Homewood Federal Savings Bank in Baltimore is seeking a Bank Teller / Customer Service Representative who delivers friendly, professional service, handles cash accurately, and completes daily banking tasks efficiently.

Responsibilities include processing deposits, withdrawals, and account transactions; balancing cash; reviewing daily reports for discrepancies; following procedures and internal controls; and assisting customers while maintaining confidentiality and teamwork in a busy branch.

Qualifications

• Proven customer service skills
• Experience handling cash accurately
• Strong numerical and organizational abilities
• Basic computer proficiency required

Responsibilities

• Provide friendly, professional service to customers and assist with their banking needs
• Process deposits, withdrawals, payments, account transactions, and other teller services accurately
• Balance cash and transactions at the end of each business day
• Review daily reports carefully and identify discrepancies, errors, or unusual activity
• Follow established banking procedures and internal controls
• Maintain a high level of accuracy and attention to detail
• Assist customers with questions and resolve routine issues professionally
• Protect customer information and maintain confidentiality
• Work effectively as part of a team and support daily branch operations

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off

Bank Teller / Customer Service Representative

We are looking for a reliable, dependable, and detail-oriented Bank Teller / Customer Service Representative to join our team. This position is ideal for someone who takes pride in providing excellent customer service, handling cash accurately, and making sure daily banking activities are completed correctly and efficiently.

Key Responsibilities

• Provide friendly, professional service to customers and assist with their banking needs
• Process deposits, withdrawals, payments, account transactions, and other teller services accurately
• Handle cash responsibly and maintain an accurate cash drawer
• Balance cash and transactions at the end of each business day
• Review daily reports carefully and identify discrepancies, errors, or unusual activity
• Follow established banking procedures and internal controls
• Maintain a high level of accuracy and attention to detail
• Assist customers with questions and resolve routine issues professionally
• Protect customer information and maintain confidentiality
• Work effectively as part of a team and support daily branch operations

What We're Looking For

The ideal candidate is someone who is:

• Reliable and dependable — arrives on time, follows through, and can be counted on by both customers and coworkers
• Comfortable handling cash and responsible for maintaining accuracy
• Highly detail-oriented and able to catch errors before they become problems
• Organized and comfortable reviewing daily reports and balancing transactions
• Customer-focused with strong communication and interpersonal skills
• Trustworthy and professional, especially when handling sensitive financial information
• Able to follow procedures and stay focused in a busy environment
• Comfortable learning banking systems, products, and processes

Qualifications

• Previous banking, teller, cash-handling, retail, or customer service experience preferred
• Strong math and organizational skills
• Basic computer proficiency
• High school diploma or equivalent
• Ability to maintain accuracy and attention to detail throughout the workday