Cage Vault Supervisor (Internal Only)

Playatgila; Chandler, Northern (AZ, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Gila River Gaming Enterprises in Chandler, AZ is seeking a supervisory cashier to lead cash handling operations and ensure exceptional guest service. You will oversee a team of cashiers on shift, enforce policies, and uphold accuracy in currency handling in a fast-paced environment.

The role requires a High School Diploma or GED, 3 years handling large currency volumes, and supervisory experience. Proficiency with 10-key, MS Office, and strong interpersonal skills are essential.

Qualifications

• High School Diploma or GED or better.
• Three (3) years' experience working with large volumes of currency or negotiable instruments preferred.
• Supervisory experience preferred.
• Must have proficiency in the use of 10-key calculator by touch, personal computers and Microsoft Office suite.
• Must be able to add, subtract, multiply and divide with all numbers, and work with mathematical concepts.
• Strong guest service skills and communication abilities.

Responsibilities

• Promotes and provides excellent guest service experiences to guests.
• Performs periodic audits on Cage Team Member's work to ensure compliance with established policies and procedures.
• Promotes and maintains professional, efficient, effective, and team work environment among team members within and outside the department.
• Makes timely and sound decisions on various situations and issues that may arise during the shift. Adapts to changes quickly and efficiently.
• Directly supervises multiple cashiers on a work shift basis and carries out supervisory responsibilities.

Skills

Guest service

Team supervision

10-key calculator

MS Office

Interpersonal skills

Mathematical ability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Description

Closing Date: September 25, 2026 at 4:00 PM

Salary: Depending On Experience (DOE)

Essential Duties and Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Performs periodic audits on Cage Team Member's work to ensure compliance with established policies and procedures.
• Promotes and maintains professional, efficient, effective, and team work environment among team members within and outside the department.
• Makes timely and sound decisions on various situations and issues that may arise during the shift. Adapts to changes quickly and efficiently.
• Conducts investigations and seeks guidance/recommendations from different sources such as upper Management to resolve situation and/or issues.
• Enforces compliance with Gila River Gaming Enterprises Corporate and department policies and procedures. Complies with all federal cash reporting requirements, key control and tip reporting procedures.
• Performs other special projects and duties as assigned.

Supervisory Responsibilities

Directly supervises multiple cashiers on a work shift basisand carries out supervisory responsibilities.

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Three (3) years'experience working with large volumes of currency or other negotiable instruments preferred.
• Supervisory experience preferred.
• Must have proficiency in the use of 10-key calculator by touch, personal computers andMicrosoft Office suite.
• Must be able to add, subtract, multiply and divide with all numbers, and work with mathematical concepts.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.

Qualifications

Education

Required

High School/GED or better.

Experience

Preferred

Supervisory experience preferred.

Three (3) years'experience working with large volumes of currency or other negotiable instruments preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.